1 Message
smartlock doesn't open from inside
I got my smart lock for two days, whenever it’s auto-locked, I can’t seem to open it from inside. Every time I have to go to my app and open the door. It seems too complicated when I’m rushing out of the house. Any solutions?
Official Response
davey_d
Community Admin
•
5.7K Messages
3 years ago
Hi @tangtoni ,
Sounds like your Smart Lock isn't disengaging at the correct "Closed" position. You can try re-calibrating by going to your Keypad's Devices Menu.
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