@jfricke9 When you see an error message that the Smart Lock is not responding, resetting the Smart Lock should help. The guided flow in this Help Center article provides step-by-step instructions on how to do so. However, I see that you contacted our Support team about this and they're sending a replacement your way. If you need any additional help, please let me know!
emily_s
Community Admin
•
3.1K Messages
11 months ago
@jfricke9 When you see an error message that the Smart Lock is not responding, resetting the Smart Lock should help. The guided flow in this Help Center article provides step-by-step instructions on how to do so. However, I see that you contacted our Support team about this and they're sending a replacement your way. If you need any additional help, please let me know!
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