‎Smart Lock | SimpliSafe Support Home

Friday, July 17th, 2020 5:15 PM

Smart Lock

Do you have to install the outside keypad in order to lock/unlock the deadbolt? I'd rather not have the keypad and just use my phone app/key fob to lock and unlock the door. With it being installed using adhesive I am a little concerned with it being taken off. Thank you for the help!

335 Messages

4 years ago

I don't have the keypad installed on one of the locks and it's fine.  I actually use my key most of the time but it is nice to have the option to use my phone when I forget my key.  I don't use the key fob, so I can't speak for that.

Community Admin


5.5K Messages

4 years ago


You don't need to install the PIN Pad outside, no. We would still recommend it, though. If WiFi/cell is unavailable, your Base Station may not be able to receive commands from the app.
But since the PIN Pad uses local wireless, and not WiFi, you'll still be able to use it to unlock your door.

Johnny M.
SimpliSafe Home Security

15 Messages

4 years ago

Also, you don't need to use adhesive -- the pin pad includes a screw install option, which is what I used (a few hours ago!).
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