‎Smart lock Pin | SimpliSafe Help Center

Wednesday, April 28th, 2021 8:44 PM

Smart lock Pin

Community Admin


4.3K Messages

2 years ago

Hi tal,

Thanks for the feedback! We did make the Smart Lock use the same PINs as the main system to keep things more simple - with only one PIN to remember when coming home. It also allows for tighter integration with the rest of the system.

But you might not know, you do have the option of changing your Smart Lock's behavior, either in the Keypad Menu or the SimpliSafe app. In this case, the setting you're looking for is "do nothing" when the system is set to Off.
You can also choose to have the system not lock when you arm in either Away or Home!


4 Messages

@davey_d​ What we want is that our alarm not be disarmed when pin is entered in lock keypad period or the ability to choose that operation

4 Messages

7 months ago

i agree with everything you said.

1 Message

6 months ago

I would like to echo this concern. I want the smart lock PIN to only unlock the door but not disarm the system. I want to have a unique pin just to unlock the door. 

3 Messages

4 months ago

Agree and second with everyone here. SimpliSafe should support our workflow and stop disarming the main building system "just because we unlocked the door". Also the smart lock should support 6 to 8 digit codes. Hope someone is listening to these requests. thx

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