‎Smart Lock Out of Stock | SimpliSafe Support Home
 
shihzam's profile

Friday, February 9th, 2024 4:21 PM

Smart Lock Out of Stock

When is going to be back in stock? 

Community Admin

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2.6K Messages

2 months ago

Hi @shihzam, 

Unfortunately I do not have any information on when the Smart Lock will be back in stock. When I hear more I'll keep you updated. 

1 Message

The best way to lose customer loyalty and interest is poor inventory management. This is a regular feature of Simplisafe. Today it is Smart lock last year it was CO2 earlier also Smart lock was out of stock. You are a HOME SECURITY Brand and if you do not keep your sensors in stock, there is no choice of waiting but to buy competitive products.

1 Message

Is there any update or information? Have been waiting for a while to order another one 

Community Admin

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2.6K Messages

@Chaput87​ Unfortunately I do not have any updates on when the Smart Lock will be back in stock.

1 Message

Hi,

I find it questionable that after more than 2 months, you don’t have any new information. This is extremely disappointing, and as shanedenis noted, will almost certainly force many of us to choose competitor products.
If you’re unable to provide me with a single suite solution - or even notice as to when you might be able to do so - the value of the service itself becomes an issue of diminishing returns. 

(edited)

1 Message

8 days ago

I too have been waiting months to purchase a lock. It’s pretty frustrating. 

Community Admin

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5.3K Messages

@gamoyer​ so sorry for the wait!

Unfortunately we still don't have any news on availability, but we'll keep you updated when we do.

1 Message

Can you explain why you are out of stock? Poor planning or what?

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