43 Messages
Smart Lock Mounted Outside (is it safe?)
Has anyone installed the Smart Lock on the outside of their home, such as the front or side door? I have a concern that the keypad could malfunction due to extreme temperatures and moisture OR someone could steal the keypad. Any thoughts on this?
undeleted
1.2K Messages
4 years ago
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ride525
172 Messages
4 years ago
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ride525
172 Messages
4 years ago
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ride525
172 Messages
4 years ago
"NOTE
Use the included screws for a more permanent attachment. To access the screw holes, use the included tool to remove the back of the PIN pad. Screw the back to the door and reattach PIN pad."
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ricksimplisafe
90 Messages
4 years ago
If it is stolen, you can easily use the app or the website to remove the keypad from the system. I had a keypad with a defective battery clip. I asked SimpliSafe to ship a new keypad, and they insisted that I needed a new lock and keypad. Incorrect. They shipped a new lock and keypad, I deleted my old keypad, added the new keypad, and everything works fine.
Pretty disappointing that a customer knows more than SimpliSafe Support.
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lewsterr
43 Messages
4 years ago
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