9 Messages
Smart Lock doesn’t work with my Kwikset Single Cylinder Deadbolt - tailpiece not on same plane as screws
Frustrated because I carefully read the compatibility and instructions before buying the Smart Lock - I have a Kwikset Single Cylinder Deadbolt with a thumbturn on the inside of the door and a keyhole on the outside just like Simplisafe says you need. It’s square shaped (which is just for aesthetics) but from outside appears equivalent to the circular one pictured in the Simplisafe instructions.
But once you remove the thumbturn you see that the lock design has the tailpiece part and turning mechanism NOT ON THE SAME PLANE AS THE SCREWS AND SCREW HOLES. It’s shifted below and then the Smart Lock mounting plate design doesn’t work, I cannot mount the plate where the tailpiece would fit though the center hole and the screw holes would align to where the lock screw holes are!
JayDeeOhh
1 Message
3 years ago
I had the same problem. I figured out that it wasn't going to work after many attempts to alter the Kwikset deadbolt orientation. I replaced the Kwikset with a Schlage deadbolt which has multiple orientations. I would hope SS alters their design to accommodate Kwikset locks mounted in either direction.
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whywouldasecuritycompanyusemyname
1 Message
2 years ago
Kwikset is doing this more and more with their locks. Simplisafe (and other smart locks) need to catch up OR start manufacturing their own all-in-one deadbolt so that compatibility isn't an issue.
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jkarsk
2 Messages
2 years ago
kwikset 660 deadbolt works with the smart lock.
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subs
1 Message
7 months ago
i have the same issue as the original poster. and I cannot find halifax version which will work. I don't want to replace the outside the door plate but want to replace the deadbolt to work with SS. Any suggestion?
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