Smart Lock doesn’t work with my Kwikset Single Cylinder Deadbolt - tailpiece not on same plane as screws
Frustrated because I carefully read the compatibility and instructions before buying the Smart Lock - I have a Kwikset Single Cylinder Deadbolt with a thumbturn on the inside of the door and a keyhole on the outside just like Simplisafe says you need. It’s square shaped (which is just for aesthetics) but from outside appears equivalent to the circular one pictured in the Simplisafe instructions.
But once you remove the thumbturn you see that the lock design has the tailpiece part and turning mechanism NOT ON THE SAME PLANE AS THE SCREWS AND SCREW HOLES. It’s shifted below and then the Smart Lock mounting plate design doesn’t work, I cannot mount the plate where the tailpiece would fit though the center hole and the screw holes would align to where the lock screw holes are!