Simplisafe lock getting stuck
My SimpliSafe lock keeps getting stuck in either the locked position to where I need to manually crank it hard to the left or won't let me lock the door and then have to go to my app. This seems like such a major fire hazard and not an uncommon issue. Has anyone had any luck with resolving this issue? I'm about to change it out because my wife can't turn it hard enough to unlock it in the event of an emergency. Thanks.