‎Serious Smartlock problem on multi door installation | SimpliSafe Support Home
 
marka261's profile

Thursday, March 10th, 2022 9:05 PM

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Serious Smartlock problem on multi door installation

I recently purchased three Simplisafe doorlocks to separately secure three areas of my home. Unfortunately it turns out all the pins work on all the locks!! This is a very serious deficiency in the product. It means you can never secure separate areas using these locks, they are ONLY suitable when used with ONE door.  

It seems to me this is something the product team should rectify urgently. In the meantime I need to now uninstall the locks and get another vendor product.

I would appreciate hearing a view from the Simplisafe product team on what they can do to fix this. 

 

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