Smart Lock Update fails on Android with "Can't Connect" error
I cannot get my smart lock to update from my phone. Here is what I have tried:
- re-booted phone
-turn of blue tooth and turned it back on
-disconnected other devices
-removed lock from system and re-installed (twice)
-replaced the batteries in the lock
I called customer service and was told there was no update for my lock but app still says there is one. Oh yeah, I also un-installed the app and re-installed it. At my wits end with this thing. Any suggestions?