Outdoor Camera buzzing when active

@jscormier88​ Worked for me. Thanks for the tip!

@sodover​ Our engineers are making progress on providing a solution to this issue, but it is not ready to be rolled out yet. We will provide an update in this thread once we hear back from them.

@ajesudowich​ Our engineers have made progress in this fix, but it's not quite ready to be rolled out yet. I would recommend reaching out to our Support team for a replacement.

@kumarbalachandran​ Our engineers are working on a solution to this issue, but in the meantime I would reach out to our Support team to receive a replacement.

@leerequest​ A solution is currently in the works, but in the meantime I would recommend reaching out to our Support team for a replacement. 

Any update here? This has gotten worse on the first camera it effected and has started on a second one as of today. 3 more to go and they’ll all be useless!

@chrismmmmmm​ Our engineers are working on a fix, but it is not ready to be rolled out yet. I would recommend replacing your two cameras that are experiencing this buzzing. Our Support team can help with that.

@bagregorek​ Thank you for reporting this. Our engineers are working on a resolution to this issue. Once we hear any news from them, we will provide an update in this thread.

@drburnett​ Yes! Once we hear back from our engineers about this issue, we will update everyone in this thread. 

@jason_d_galvez​ your issue sounds like what's going on in this thread, so I merged your comment here.

Right now the issue is still under investigation. As some users note, you can try activating the 2-Way Communication while livestreaming (using the Microphone button). That might stop the buzzing temporarily.

The issue itself doesn't seem to affect any other functions of the system. But we'll keep you updated when we get closer to a fix.

@mdsdec27​ Your comment sounded similar to this known issue, so I moved it into this thread.

Our engineers are currently investigating this issue. Some users have found that turning on 2-way audio while livestreaming through the camera temporarily pauses the buzzing sound. I would recommend giving that a try to see if it works for you as well.

Once our engineers find a solution to this issue, we'll provide an update in this thread.

I have had this issue for months as well.  Unfortunate that the engineers have been slow to assess and provide a fix.  We had an incident at home recently and I want to buy another outdoor camera but am concerned it will have the same issue.