Using Your System
Account & Billing
Saturday, February 18th, 2023 8:24 PM
I can not find how to order a new yard sign. When I try to order one the computer does not indicate how to complete the order. Please advise.
47 minutes ago
9 months ago
Hi @renmart456 welcome to the community!
You can purchase a new yard sign at this link. Just choose SS3, then scroll down to the bottom until you see Yard Signs. If you're having trouble finding them, you can also contact our support team who would be more than happy to help place an order for yard signs for you. You can reach out to them with the contact details here.
@alexandria_c I was able to locate the place on your site to purchase another yard sign, but I'd really like to get one that has the "Monitored 24/7" indication at the top, as is shown on the SimpliSafe homepage. How can I acquire one of those? Thanks!
Or in your app under order new devices.
I ordered a yard sign+stake and the sign itself was too big for the stake. See attached photos. I chatted with Simplisafe, they arranged to send me a new sign+stake, and I have the same issue. Is this user error or has Simplisafe sent me the wrong sign size two separate times?