‎Looking to upgrade | SimpliSafe Support Home

Sunday, November 29th, 2020 9:56 PM

Looking to upgrade

Long story short. I was looking to upgrade my system and take advantage of a black Friday deal. The person I spoke with at customer service said I couldn't get that special despite being a longtime customer.  I ultimately spoke with a supervisor who was able to honor the promotion.  The take-home lesson is that this is a pretty good company and if you talk to the right person they should do right by you.  




5.9K Messages

3 years ago

Robert, suggest you change your forum handle for privacy reasons. Easy to do and will update the posting.
New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.