‎Looking to upgrade | SimpliSafe Support Home
 
T

Sunday, November 29th, 2020 9:56 PM

Looking to upgrade

Long story short. I was looking to upgrade my system and take advantage of a black Friday deal. The person I spoke with at customer service said I couldn't get that special despite being a longtime customer.  I ultimately spoke with a supervisor who was able to honor the promotion.  The take-home lesson is that this is a pretty good company and if you talk to the right person they should do right by you.  

Robert

Captain

 • 

5.9K Messages

3 years ago

Robert, suggest you change your forum handle for privacy reasons. Easy to do and will update the posting.
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