‎Damaged product | SimpliSafe Support Home
caramontes82's profile

Monday, October 9th, 2023 5:06 PM

Damaged product

I received my package and set everything up already, EXCEPT my motion detector. It does not work. Can I get a replacement?

Community Admin


2.3K Messages


10 Points

4 months ago

Hi @caramontes82, 

Yes, if you reach out to our Support team they will be able to replace your damaged Motion Sensor.

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