9 Messages
Timeline - door open/closed
Why does the system not show door open/closed in the timeline with the system is disabled? I would like to see if a senor, in this case door open/close, was triggered in the timeline.
9 Messages
Why does the system not show door open/closed in the timeline with the system is disabled? I would like to see if a senor, in this case door open/close, was triggered in the timeline.
Official Solution
davey_d
Community Admin
•
5.6K Messages
2 years ago
Hi all,
Secret Alerts is a feature that sets each sensor so that when it's triggered, you'll get both an entry in the Timeline event log, and a notification on your phone. To answer @TheRealLeoH. It's a per-sensor setting, so you can find the option in the Devices section of the SimpliSafe app, or your online account. You'll also be able to decide when Secret Alerts are active, between Home, Away, and Off Modes. Learn more about Sensor settings here.
One thing to note is that the Entry Sensor sends open triggers to the Timeline, but not closed. So you'll get Secret Alerts only for open triggers as well. And unfortunately no, there's currently no option to have the Timeline entry only, without the corresponding phone notification. I've moved this thread to the Suggestions section in case others would like to see the feature added as well!
(edited)
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eamail2001
98 Messages
2 years ago
Would setting the secret alert do what you are asking?
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chale
9 Messages
2 years ago
No. I don’t want a text or email, just reported in the timeline.
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TheRealLeoH
14 Messages
2 years ago
I came here to ask just that. So I’m not crazy that I can’t find that either.
by the way, how do you set a secret alert?
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chale
9 Messages
2 years ago
i returned my system because it did not have this feature and went back to the previous system I was using. This was important enough that I have to have it. Seems like a basic function to me.
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greg619
7 Messages
2 years ago
I would like to see this as well without needing to use Secret Alerts.
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dustinlipson
3 Messages
2 years ago
This is pretty shocking to me. What a basic feature! Gosh I hate learning the hard way. As I can no longer return the system, it's going in the garbage. Such a waste.
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jtrudel1228
4 Messages
2 years ago
I just installed my system & assumed this function would be available. I agree with all the previous comments that it should be a simple fix to add this to the timeline & is a critical function. My other gripe is not having a wireless indoor camera. My old system had a wireless motion camera combo. I only switched because I received equipment free when I switched internet providers.
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