Smash Protection for the Base Station
Given Davey's response in this post:
Please implement end to end "smash and crash" protection that takes into account the situation that Davey admits the SimpliSafe base station is susceptible to:
Yes, if an intruder was somehow able to completely destroy the Base Station before the actual alarm signal is sent, then Monitoring would not be able to know that there's an alarm in progress.
However, unplugging the Base Station will bypass the countdown and send the alarm signal immediately.
Ideally there'd be some logic like:
- Base station notifies you all (not a person, but your system) that the countdown started
- In the event that the system doesn't hear anything from the base station in some period of time (As in, it's just open ended - the system said, I'm counting down but then you never heard anything else from it.) the system notifies a real person
- Real person reaches out to homeowner to find out what's going on and if they can't be reached treats it as if the alarm went off and dispatches police
As it stands, if someone can get to a customers base station and smash it (but not unplug it) before the countdown ends and the alarm goes off, or even throw a Faraday Cage around it (and they make plenty of faraday cage bags that are more than big enough to cover your base station) they've defeated your entire system. It's worth noting that adding an ethernet port would also be helpful here as you could treat it like you already treat power - if the ethernet cable is unplugged (or the connection via that interface drops) while a countdown is in progress it could trigger the alarm.
Thoughts? Responses? (From SS) Other ideas? (From other customers)