‎Show Outdoor Camera battery percentage in app | SimpliSafe Support Home
 
kgildemast's profile

Wednesday, January 5th, 2022 6:41 PM

Implemented

1

Show Outdoor Camera battery percentage in app

I noticed recently that in the webapp under the Devices menu, the outdoor camera battery levels changed from a percentage readout to a battery symbol. I find the battery symbol not as useful as the percentage readout. Can this be changed back to the percentage readout in the webapp? Also, can the android phone app be change to percentage readout vs the battery symbol for the outdoor cameras?

Official Solution

Community Admin

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5.5K Messages

6 months ago

Hi all,

Quick update on this. Battery percentage is now displayed for all battery-enabled cameras in the Cameras tab. So I'm glad to report that this request has been IMPLEMENTED.

Advocate

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973 Messages

@davey_d​ nice to hear, really wasn't a deal breaker for me but nice. I'm still waiting for the entry sensor announcement for Android, thats my biggest want right now.

1 Message

Battery percentage is not displayed on my Camera tab.  I just see the icon.  Please clarify.

(edited)

Community Admin

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5.5K Messages

@scottirwin806​ do you have your camera connected to a power source, i.e. a Solar Panel or a Power Adapter? If so, you'll see just a battery icon with a lightning bolt. If the battery is discharged at any point, you'll see the percentage.

64 Messages

2 years ago

I prefer the percentage vs the battery icon as well.

Community Admin

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5.5K Messages

2 years ago

Hi kgildemast,

 

Thanks for the suggestion. I'll forward to our dev team.

1 Message

@davey_d​ Any update on this issue?

3 Messages

@rjnickel​ They probably don't want to add the percentage since they still can't figure out how to not have the battery drain super fast. 

4 Messages

2 years ago

Thanks for forwarding to dev team. But, to repeat, the webapp under the Devices menu, used to show % and somehow it was changed to a battery icon.

61 Messages

2 years ago

Please change it back to percentage readout.

29 Messages

2 years ago

show charge percentage would be more useful for determining charging status with solar panels, etc.

2 Messages

2 years ago

I recall recently seeing a gauge showing the battery level in green for a camera that had a well charged batter and in red for a battery that had a low charge level.  It also showed  a relative level of charge in the icon.  I don't remember if it was in the app or on the web page.

Is it still there and if so, where is it.

The black icon that just shows a lightning bolt when the batter is charging is pretty much useless.

1 Message

1 year ago

I find the battery % info missing to be almost worth ditching the system for and I can't/won't recommend SimpliSafe to anyone with such vital info being not available, seriously this is a major issue to me. 

Advocate

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973 Messages

1 year ago

I agree as someone I know has simplisafe as well and they have an iPhone and there's say the percentage and my android doesn't and I would love for that to be percentage as well, hope that becomes a thing soon

1 Message

1 year ago

I agree 100%! The app needs to show the battery's charge level in a percentage. Why does my friends show on his IPhone and not on my Android? Discrimination! Lol

2 Messages

7 months ago

I have an iPhone. Yesterday my battery on the app showed a blue battery level and the percentage at 50%. Now today I woke up to looking at my battery percentage and instead I had a black battery with no percentage. So, luckily when it gets down to 50% I charge my extra battery. Well after I replaced the new battery it never changed and is staying a black battery with no percentage of the battery. 

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2 Messages

From what I can tell by experimenting with my outdoor camera and solar charging panel, when the panel is charging the battery, the battery icon in the app shows black with a small lightning bolt inside.  If the solar panel is not charging (no light on the panel), then the battery icon shows blue with a percentage of charge showing.  I'm guessing that it's impossible to tell the battery % charge while it is charging since the battery voltage is being supplied by the charger at that time!  It's only when the charger's impressed voltage is removed from the battery that the voltage on the battery indicates the state of the battery's charge.  They can't fix that!

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