11 Messages
Separate voice prompt volume settings e.g. for Armed/Disarmed
I'm a new SimpliSafe customer, coming from a competitor, and I'm genuinely shocked and disappointed at how noisy the SimpliSafe system is in general. The competition has more options for silent modes.
1) The keypad: why isn't there an option to turn off all beeps? If I am standing in front of it pressing they keys, I do not need to hear beeps to know they are being pressed. This is thoughtless user design. We should be able to turn off button press beeps.
2) I do not want the base station to announce that it has been turned off. It's 5am, I'm turning off the alarm, and I don't want it to wake up my family. It's already set to the lowest volume in settings. But if I turn it off entirely I may miss important announcements. This is thoughtless user design. We should have some granularity around when it makes announcements.
Official Solution
davey_d
Community Admin
•
5.7K Messages
2 months ago
Hi @JasonDunn ,
Thanks for submitting your ideas! In the Product Request section, we ask that you create a new thread for each idea, so we can keep track of the status of each request.
There is already a thread for Keypad Silence, and currently there has been no update. So I've changed the title of this thread to reflect your second idea only. Of course, I will pass this on to our dev team.
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