‎Separate Door Chime setting per Entry Sensor | SimpliSafe Support Home
 
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Tuesday, April 21st, 2020 9:33 AM

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Separate Door Chime setting per Entry Sensor

Hello,
Does anyone know if this is an option ?
Because if not I believe Simplisafe should definitely get on this with a future update because it shouldn't be very hard to do.
There should be a function that allows you to turn off or silent the chime feature when a device is triggered on "certain' devices.
For example, if one of our bedroom doors are always opening all the time in the house we don't want to be getting used to that notification since it could be the front door or back door opening but we just assume it's always the bedroom door. Or in another case like if someone is sleeping or watching a movie downstairs and people upstairs keep opening and closing the door then the chime keeps going off and it could be disruptive .

The chime feature should be used to notify me when a device is triggered when I'm home and I should take mental note of it . But now I'm just so used to the chime that I don't realize it could possibly be the front or back door opening and my dog could walk out and I won't notice.

If there is anyone out there that can shine light on this that would be great.
Again I know you can turn the whole thing off. But I want only the bedroom door and office to not chime.

1.2K Messages

5 years ago

There is no way to currently do this.  I don't think most people are securing interior doors.  A properly setup system with entry sensors, glass breaks, and motions should catch someone long before they reach an interior door.  I can see why you would want it tho, it's another layer of extra security, but since you are likely the minority I really doubt SS will implement something like that.

2.2K Messages

5 years ago

I secure interior doors; it's another layer of detection, given that motion detectors are more difficult to locate reliably with roaming heat sources in the house.  Plus there are some rooms which should not be accessed by just anyone.

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5 years ago

My imagination is running wild wondering what you got in there!  hehe :)

2.2K Messages

5 years ago

Honestly, it's not a sex dungeon.  Really, I would not lie about that.  You can trust me on that.  No sex dungeon in my house, truly.

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5 years ago

Lol

1 Message

5 years ago

I agree that this would be a good feature.  There are other applications for this other than interior doors.  My wife works many 24 hour shifts on weekends so when she comes home after a shift she goes to bed for a few hours.  My kids are playing outside and going in and out of the house.  I wish there was a way to turn off the chimes so she can sleep.

2 Messages

2 years ago

I think it would be great to be able to turn chime off by each door, we have some that we use all day and other we would like to be alerted. I can only find all off or on.

Note: This comment was created from a merged conversation originally titled Door chime

Community Admin

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3.4K Messages

Hi @jimzeroff, 

There is no current capability to turn off the chime for certain Entry Sensors; there is only the ability to turn them all off or all on. There could be a workaround for your situation: if you set the Entry Sensors you use often to "Secret Alert" it won't chime, but it will send a push notification to your phone.

I hear you, though! I'll pass this idea along to our dev team.

1 Message

I would also love this feature.  We have sensors on every window and door.  I don’t need a chime every time I open all the windows on a nice spring day, so the ability to turn off chimes for specific sensors would be fantastic!

1 Message

Would love this feature for when my dog is sleeping and I need to access the patio but still want the chime to go off for all other doors.

4 Messages

3 months ago

Hi, 

I have had my SimpliSafe system for about 3 years now and have referred other family members who have SimpliSafe systems now as well so awesome product.

I have a request as I have 2 special needs children with one being Non-verbal and more severe along with there being significant safety challenges that we have to manage. I have a separate siren unit that we use and likely will be adding another upstairs as well but we use the siren unit for the door chime alert and not the base station entry sensor chime or name announcement function for a number of reasons.

I have a very significant need for the entry chime capabilities to be expanded. What I desperately need is for the various entry sensors to be able to have potentially different chime sounds (I am guessing the siren is just a Piezoelectric speaker and not fully voice/audio capable). I have 5 external entry doors with sensors on them and they all chime exactly the same. If there were a way to set different distinct chimes or even potentially different groups of sensors to a unique chime it would be life changing. We have therapists who go in and out through our front door multiple times a day but our other entry doors are not really within easy viewing point from our living room where my wife or both of us usually are throughout various times of the day and evening. It is crucial for us to be able to audibly be able to tell if the back door versus the garage door versus the front door for example were opened which would help us better potentially stop one of my children from exiting the house during the day or evening without us fully being aware it's potentially them as my more severe child can now unlock door knobs and deadbolts and putting interior keyed locks or additional door latches/locks would stop normal function of myself or other caregivers/therapists or family members from being able to enter without challenges.

Additionally it would be excellent if you could set certain sensors to not chime in addition to not triggering an alarm countdown when the system is in home mode (for example I open my exterior garage door to the outside but have not entered the door from the garage to inside the house when getting home in the middle of the night from work after everyone is asleep and alarm set to home and I am bringing tools and such into the garage before actually coming into the house from the interior garage door and either may not be aware the alarm is set or may not want that door chime alert going off multiple times inside the house as I come in and out of the exterior garage door. Also sensors such as a cabinet or a bedroom door that maybe is set for silent alert/monitoring (my crawlspace door for example) that I may not want chiming or my childs bedroom door we monitor with a sensor that we may want to chime but not activate the countdown or alarm when the alarm is set to home mode.

I think this expanded functionality could prove very useful/desirable to other customers as well in addition would likely make the system very desirable to special needs families that may have unique needs to better monitor and alert for various things and would likely become a widespread desired product to those families as a solution to a number of problems that traditional systems that either don't have the functionality for or are not even capable of solving for due to wiring and such along with location of the device need.

This function could very well be a lifesaver for my family and others who have children that are capable of potentially unknowingly wandering out of the house and are not aware of danger of things like cars in the road or maybe take off and run and are attracted to water but can't or don't know how to swim for example and often end up being found in a lake/pond or swimming pool that may be nearby or in a neighbors back yard.

Thank you for taking the time to read this as I know it is a lengthy post but I wanted to give many examples of the need and the urgency and impact this functionality could be to a family or potentially save a childs life!

Note: This comment was created from a merged conversation originally titled Door Chime Options/Configuration (Needed for Special Needs Child) that would be useful for all customers as well

Captain

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6.2K Messages

A very thoughtful, detailed post from a loyal customer that deserves the same kind of response from Simplisafe. No offense to Emily or Davey, you are great at your jobs and faithfully pass suggestions such as these to the development team on a regular basis.  The issue here is that Simplisafe is not a regular, or usual type of security company.  (I know, as the founder and CEO of SS was in the forums on a regular basis back in the day.)

Here's the point, again. Marcom needs to get off their duffs and actively manage the products they manage.  That doesn't just mean internal meetings, conference calls and being held accountable to their direct supervisor/managers. It means being held accountable to the ultimate supervisor/manager, external customers.

Please, shock all of us, and have someone in product management spend the few minutes it would take to respond to Ben_in_NC here in the forums.  And in the area of special needs features, such as his requests and the often strobe light feature request, actually do something.  ADT wouldn't but the Simplisafe I use to know would.

1.4K Messages

User here.

Are you a programming and computer technically inclined, DIY type background?

Unfortunately, it took years for even the Simplisafe announcement feature to come to development. And it's extremely limited to names they pick.

I can point you towards hardware and devices, but its all DIY. GUI programming for much, but easy and similar to IFTTT, YAML for high end automation. (Similar to HTML in web pages)

For instance, when one of my doors or windows etc., open I can set off an alarm, and/or send myself a push notification, and/or if opened and left open send warnings ASAP or reminders every so many minutes that its still open etc. etc. Skies the limit.

Sounds for me come thru my Bluetooth hearing aids via my Samsung phone, but I suppose speakers or Echo's etc could be integrated as well. I don't use those myself. I do integrate a bluetooth speaker at night when my other alarm is armed.

That alarm integration written by someone else, does do zones, allows night, all sensors armed, home, just sensors I never open. Etc.

Android phone sounds are the alert for me.

Too much to describe here. If you're interested, I'll DM you some info and you can research it and do the due diligence.

Any or most canned systems including SS is going to be limited with features or perhaps a bone thrown out occasionally.

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@dlpsr​ samples of push notifications coming into my Samsung phone.

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@captain11​ 👍 Happens with my other equipment, for now..., especially in Beta, but when they also get rich and famous, sellout & are owned by an investor, who knows what will happen then.

The way of the times I suppose. Mammon & stockholders rule! Maybe they just need the right leadership to change, @captain11 perhaps?😉

4 Messages

@dlpsr​ thanks for the response!

Yes I am technically inclined... Been in IT/InfoSec for 30+ years. Thought about going that route but was really wanting the integration into simplisafe so if there is some hooks into the system somewhere point me to any documentation or guide if someone has done the integration piece. I can easily run any of the home automation applications in a VM or Docker or even on a Pi.

Main reason for the desire/requirement on the integration is my wife, my parents and my in-laws are all technically challenged... and/or old enough to have hearing aids but constantly forget to put them in when coming over to spend time or watch the kids so my wife and I can go to dinner occasionally.... Lol

I'm not huge on the development side of things (unless you consider programing PLC's with ladder logic and/or banging out a wicked Batch file, VBScript, Powershell or Python job)....but can fumble my way through enough to get me in trouble in other stuff... But I have LOTS of friends who would spit out the code for just about anything in their sleep and more than a few who likely would reverse engineer and hardware hack the basestation just for fun and because they never turn down a challenge to see what they can do with it or find hardware/software security flaws/vulnerabilities.

Send me a DM for sure. 

-Ben

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