5 Messages
Secret Alert with Chime
I've found I cannot have my cake and eat it too apparently. I like the secret alert push notification to my when when an entry sensor is triggered. I'd also like for the base station to chime as well. Base station will chime when silent alert is disabled on a sensor (i.e. front door). When silent alert is enabled, the base station does not chime - I'd like both.
New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.
sgiustino
2 Messages
How do I stop the annoying chime every time a door opens with the system off ?
0
0
djrosehome
1 Message
Any updates on pushed alert and chime from base station, vs just one or the other?
3
derekwgoodwin
2 Messages
Just spent a few hundred on this system and it’s going straight back in the mail because of this. It’s a total functionality flaw. I really didn’t want to go with an Amazon product but that’s a base level expectation with a security system.
0
davidramsey
2 Messages
Push notification + chime is an absolutely must have feature and should be completed as soon as possible.
The dev time on this can’t be more than a couple hours so I hope you can get this completed quickly.
0
Synthitect
6 Messages
How? How could this be overlooked? Don't call it "Secret". Just call it "Silent", and offer both an Audible and a Silent Notification for each Device. Not "Either / Or". Did this really not come up during the development of SimpliSafe's code scripting? Yikes.
0
jimp
1 Message
This shouldn't be hard. Simpler for everyone to make each behavior settable for each sensor in each mode:
- immediate alert - just alert whomever is set up for it when sensor is triggered
- immediate chime - this is currently a global setting but I have interior doors with sensor that I don't want to chime in Home
- delayed alarm - obviously not available when in Off
(edited)
0
dan_darling
3 Messages
At a very basic level most alarm systems let the user choose what alerts happen when a sensor is triggered. I am very confused why this issue was posted over a year ago and still not fixed?
To second what jimp said:
Each sensor in each mode should have the option to activate/ deactivate any of the following:
• Base Station Chime
• Push Notification
• Trigger Alarm (instant or delayed)
Would love to know if this is on your radar? If not I need to return this system I just bought :(
If I am upstairs working and I hear the sensor chime, I want to look at my phone and be able to tell if someone opened a window or if my child is headed out the front door to the busy street.
Major safety concern.
3
0
jdm9743
3 Messages
It is absolutely absurd that this problem has not been fixed. It makes me truly angry with Simplisafe as a company. If I hadn't purchased the door sensors well after I had already installed my system I would have returned everything.
0
0
mln2603
3 Messages
Can’t believe this issue has not been taken seriously and has not been resolved. I would have never bought this system had I known this. Any security system I’ve had always chimed at the base station and you can simultaneously get a push notification and/or text. It doesn’t have to be secret, but a phone alert is a must have. This feature has been asked for repeatedly and keeps getting ignored.
2
Chett
1 Message
ughh.. just installed my 13 device package today and came to know of this issue. This is such a basic feature and mindless not to have this.
Such a pain and time waste. I’ll remove everything and return this unit.
0
colec331
5 Messages
Well folks, I'm the OP and still a customer despite being over 3 years since my original post.
Maybe the developers will get around to it... Where's that "It's been 84 years" meme when you need it! Ha 😆
0
JimBreg
2 Messages
It's so sad. I truly want to love simplisafe, but with basic features like this missing and the constant price hikes, it's getting really difficult.
0
aelam
1 Message
Not having this option may be a deal breaker for me. My previous alarm system had this feature which is wonderful in case someone is not near the base station but still wants to be alerted to sensor openings. I see that his has been a request for years and SimpliSafe still hasn't obliged their customers with this feature.
0
Some_guy
1 Message
Absolutely, they need this or even just push notifications for open doors/windows when the alarm is off. Theres plenty of times im not near the base station but would still love to know if someone like my kids opens a door or window.
0