‎Require PIN to arm the system | SimpliSafe Support Home

Friday, March 12th, 2021 2:40 AM


Require PIN to arm the system

Is there any way to require a PIN on the keypad when arming (home / away) the system. As a business operator, it seems strange that customers would be able to set the alarm.  Perhaps an option could be added to the Create custom PINS dialog, such as: PIN required for: Off (default yes) Home (default no) Away (default no)

1.3K Messages

3 years ago

It probably is odd for a business/commercial grade system. However, commercial/business exposure in that regard wasn't the design intent of theSimpliSafe system/use case, but clearly there has been scope creep.

2 Messages

2 years ago

Your system is marketed to businesses now, and we bought two for our two business locations.  The problem:  Unlike other business systems I've had in the past, Simplisafe can be armed by anyone walking by because a PIN is not required to arm the system.  Not good. Please consider adding this as a dashboard setting.    Residential users might want this feature as well so that party guests aren't able to arm the system.

Note: This comment was created from a merged conversation originally titled NEW DASHBOARD SETTING: Require PIN to Arm System? Y/N

39 Messages

I second that recommendation.  This is an important safety feature and would be easy to implement.  Make it selectable in settings

I agree, but it should definitely be optional since some users need it to be as quick and simple as possible. 

1 Message

2 years ago

i’d like this feature. seems the only answer is to physically hide the keypad to prevent “accidental” arming

1 Message

2 years ago

I've just installed a new system at home and was surprised that there is no option to require a pin to arm the system. I have young kids at home who also have friends visiting them, so it's just a matter of time before one of them will press home/away button. As a software developer I'm kind of certain that this can be done programmatically, so please consider adding this behavior to the system. 

I just checked and Ring Alarm System does support this functionality. So rather strange that SimpliSafe does it differently.


1 Message

1 year ago

This is REALLY a good idea. Odd why not added. 

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