‎Option for lower minimum Entry Delay time | SimpliSafe Support Home
 
mjkaiser55's profile

Friday, January 17th, 2020 1:04 AM

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Option for lower minimum Entry Delay time

​Having time to deactivate the alarm when arriving home is good.  However, a 30 second delay for the alarm when someone just broke down a door or opened a window  while I'm sleeping upstairs gives the perpetrator 30 seconds to make it to where I am before the alarm activates. An earlier alarm may scare them off and/or give me a better chance to respond before they find me. ​

​I would like there to be an option to have a much shorter time between event and activation.​

244 Messages

4 years ago

Panic Button is what you would use when somebody busts down your door.  You don't have to activate the alarm.  Push and hold the panic button for a couple seconds and your alarm will immediately arm and go off.

3 Messages

Thank you for that information.

1.2K Messages

4 years ago

You can call and have them change it for you to a lower time.  Also if you use the app to arm and disarm the system instead of the keypad you can set your doors to instant alert which will have no delay at all.  That's what we do.

3 Messages

Thanks for the reply.  I did not know that option was available. I haven't found that option but will continue to look for it. Directions would be appreciated.

I live rural so having first responders called is still going to take almost an hour.  I subscribed to the monitoring mostly so I could use the app as I wanted to be able to turn on/off the system if I forgot when I left the house.

Your suggestion may make me reconsider cancelling the monitor feature.

4 Messages

I contacted them to find out how to shorten the 30 second  time lag between breech and the alarm sounding. They told me 30 second was the minimum lag time due to laws, etc. 

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This reply has been converted into a post

2 Messages

3 years ago

The entry minimum time needs to be changed back to 5 or 10 seconds as a option. They've set it to where you have to have a minimum of 30 seconds before the alarm is triggered. A lot can be stolen in 30 seconds (including destroying the base station) plus the time it takes the call center to contact police. I am guessing they did this to reduce the amount of false alarms do to people not getting the code entered in time. But we should not be punished for other peoples inability to turn the alarm off in time. A lot can happen in a extra 30 seconds!!! This is coming from someone who is a investigator and see it all the time.

Note: This comment was created from a merged conversation originally titled Option for lower minimum Entry Delay time

Advocate

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113 Messages

On my SS2 system, the entry delay depends on which mode the system is armed in- Away has a minimum 30 seconds while Home can be set much shorter.  Concerns over destroying the base station is why you don't have it out in the open or (in my opinion) advertise what brand of system you are using.  
However, I agree that a user should be able to lower the time if they choose.  The default can be set to 30 seconds in Away mode with the option to lower it.   I guess if you were coming home and entered a door on the opposite side of the house from the keypad then the extra time could help.  But again that's user preference.

Community Admin

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5.2K Messages

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50 Points

Right, currently the minimum for Entry Delay in Away Mode is 30 seconds - and that hasn't changed since launched.

But you do also have the option of setting individual sensors to Instant Trigger (which we would recommend for every window or door except your main entrance). That will bypass the countdown entirely, so you'd get an immediate alarm.

- Johnny M.
SimpliSafe Home Security
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