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saab90089's profile

Monday, July 25th, 2022 7:53 PM

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Notification only for Temperature Sensor (no audible alert)

I have a temperature sensor for my SimpliSafe system, I understand that this sensor allows me to adjust the high/low temperature thresholds (which is fantastic).  However, from what I understand, when a temperature threshold is crossed it sets off the siren alarm.  Is this correct?

Assuming this is correct, I feel that it is a bit overkill to set off the siren alarm if the temperature in the house is too high or low.  For me, a simple notification (text/e-mail/push) will be more than enough to let me know something is potentially wrong at the house.  Depending on what temperature I set the threshold to be, I can simply monitor the temperature or know that things will be fine until I get home (or a friend stops by).

If it does not exist already, I really think that SimpliSafe should add something like a 'warning threshold' that is user configureable and will send a text/e-mail/push notification before the the siren goes off.  Or perhaps keep the single threshold but allow the user to choose if the siren is set off or not (in addition to call or text/e-mail/push).

thanks,

Ian

Official Solution

Community Admin

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5.6K Messages

2 years ago

Hi @saab90089 ,

It's not really a full "siren" - certainly not the same 90dB alarm sound as for burglar alarms. It's more of a quiet pinging sound, followed by a voice prompt that the sensor was triggered.

But yes, currently there's no way to turn that off. You do still get the notifications on your phone!

2 Messages

@davey_d​ I'm a new customer and agree with this recommendation. Our temperature sensor was trigged at 3am and we were frantic to shut it off for fear the the siren would wake our sleeping daughter. Is there a plan to have a push notification/silent alert option rather than required alarm trigger since this is not typically as time sensitive? 

20 Messages

2 years ago

davey_d - thank you for the clarification.  That is good to know that it is not the siren alarm.  

Based on what I had read ('sensor will trigger an alarm') I assumed 'alarm' meant the siren.  SimpliSafe uses the term for 'alarm' in other sensors that I would expect the siren to be used.

I still think it would be a great feature to have a 'warning' or 'silent notification' before the audible alarm.

Thanks,

Ian Cooper

1 Message

I totally agree. I think it would be great if the temperature and flood alarms had the same options in settings as other sensors. I would like it if they had an off and a private alert option. I do not like the idea of having a full alarm if the dog spills his water bowl in the laundry room or I spill something under the sink. I am also having to set my temperature alarms to kind of extreme numbers to avoid nuisance alarms.

1 Message

2 years ago

Recommend e-mail notification if temperature varies past setpoints. Siren isn't helpful if you are not home. This notification would improve system coverage. 

Community Admin

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5.6K Messages

@spikedam52​ you're suggesting that others should use the Email option for Smart Alerts? Because yes, just like the other alarm types, you'll get a Push Notification through the SimpliSafe app on your smartphone.

For those with qualifying plans, you'll also be able to set up alerts via SMS text, as well as email.

And if you have Monitoring Service, you'll also get a call from the Monitoring Service. The one main difference is that the operator will not call your local authorities if you're not able to answer - they'll leave a voicemail, and the sequence ends there.

1 Message

2 years ago

Can you please clarify what happens when the temperature sensor 'alarms.'  I was called by SimpliSafe and assumed the audible alarm was going off too.  I use my temperature sensor to monitor the temperature on my phone and as a freeze alarm in a shop building.  All i need is a text notification. I just disabled the temperature sensor today so it wont wake the neighbors when it gets below zero tonight.   

Also, a fridge / freezer sensor would be fantastic.

Sam 

Community Admin

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5.6K Messages

Sure thing. When a Temperature alarm is triggered, the Base Station will indeed also sound. It won't be the super-loud siren - just three beeps, followed by "Freeze Sensor triggered".

1 Message

We have the additional loud sirens connected to our system.  Will these sound when the temperature setting goes below set point?  

I find simplisafe’s response to this suggestion lacking.  The suggestion is a common-sense idea that needs to be implemented.

I have the same issue as others here:  I am out of town this winter (thankfully) and just woke up to a push notification that the attic alarm sounded because the temperature went low. I really hope it did not wake up all the neighbors! Meanwhile, I have remotely removed that alarm from our system until I figure out how to fix this issue.

Community Admin

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3.1K Messages

Hi @eeezmail​, 

No, the Extra Siren will not sound when a Temperature Sensor detects a temperature below (or above) your set threshold. 

Currently there still is no way to turn off the Base Station's alarm when a Temperature Sensor goes off, but we have submitted this idea to our devs for their consideration. 

7 Messages

1 year ago

I also desperately want to see this changed. The alert noise is annoying but not the worst. My biggest issue is getting 3 dozen calls a day every time the system syncs... I can't block the number in case I get a call about a REAL entry alert, smoke alert, or broken glass!!! I wish I could toggle off the notifications after I've acknowledged it, without disconnecting the sensor-- the "always on" alert setting seems particularly pointless. Even the texts emails and push notes would be fine, but CALLS every time for temperature changes?! I get wanting a call for the smoke and water detector, but perhaps Simplisafe needs a separate temperature sensor programming for freezing pipes vs busted air conditioners. I shouldn't need to be jumping to check if my phone call from my security company is a robbery or a two degree temperature change. 

2 Messages

1 Message

6 months ago

Another vote for "this needs to change." You have various acceptable settings on other sensors, why is this one locked to always alarm?

1 Message

6 months ago

I AGREE!!! Please change the settings on the temp sensor to be able to only send a text or email when triggered.  We live in the country and have a well pump.  If the temp gets low enough in the well house, the pipes freeze.  I want to know when I need to give attention to the well house, but I don't need to be AWAKENED IN A FULL PANIC at 4am, such as just happened, to understand that I need to watch the temp reading and possibly take actions in the next couple of hours or so.

2 Messages

5 months ago

Another good feature to consider would be to auto-disable it once it has alerted me and I have acknowledged it.  Code a rearm temp setting to automatically rearm if the temp returns to normal.  I also agree just a push notification is all that is needed.  I don't need another alert, and another, and another.  I got it the first time.

(edited)

5 Messages

3 days ago

Any word from developers on if they will add this feature? As a user who monitors my weekend cabin myself, I would like a little more control of how different devices notify.

Community Admin

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5.6K Messages

@ryanamercer13​ the current status is that we have brought this request to our dev team, but it has not yet been picked up for development.

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