‎Need more notification categories for app | SimpliSafe Help Center
julianbenz's profile

Monday, August 2nd, 2021 8:38 PM


Need more notification categories for app

This conversation has been merged. Please refer the main conversation:

Give Us More Notification Categories So We Can Customize Our Alerts

Community Admin


4.3K Messages

2 years ago

Thanks for the feedback, julian.benz!

iPhone users unfortunately don't have as much granular control. But I agree, it could come in really handy for Android users to have very different sounds for each event. I'll pass this on to our dev team.

- Johnny M.
SimpliSafe Home Security

2 Messages

5 months ago

I just saw this was from 2021 - is there any plan to have this done? There's a big difference (to me at least) between a notification for a door unlocked and the security system being disarmed. The system disarmed I always care about and want to set a different notification. But a door unlocked I almost never care about. On Android, they are both listed in the notification category under "Alarm". 

As a customer I really need to have each different event type be its own notification category so that I can be notified correctly for each different type. Otherwise I have to choose between over notified or under notified when it's not separate from other events.

And as we all know, too many notifications means that we start ignoring them. With security, this is a bad very place to become complacent. 

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