‎Multi-User Accounts | Page 4 | SimpliSafe Help Center
 
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Friday, March 29th, 2019 1:42 PM

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Multi-User Accounts

Is there any way to have multiple log-ins to the same account? If not, is there a way to send suggestions to SimpliSafe engineers?

1 Message

1 year ago

This needs to have been implemented yesterday. The fact that this has been talked about for 3 years with no actions taken is staggering. Security company that thinks sharing your account password with others is quite shocking to say the least.

I live with other people who are not relatives, but it would make sense for them to use the system as well and get notifications since they are living here and the system is for their safety as well. But the only option I have is to login to their device with my username and password and then once a month I have to login again? This model makes no sense and needs to be addressed ASAP. 

Do people at SimpliSafe think all their customers live alone?

4 Messages

1 year ago

I would like to suggest that Simplisafe allow for us to create sub-account logins.  We have all of our family members use the mobile app to disarm the system when they return at night so that when they open the door it does not wake everyone up with the pending alarm noise.  The issue is that everyone has to use the SAME login info and the SAME password to do this.  We have members of our household that I don’t want to have the master password to the system.  For example, we have had foster kids and  au-pair/nanny’s live with us and I really don’t want to have them using my login info and want them to have their own that I can invite them with their email address to have access to arm and disarm only.

If you make it work like the Chamberlain garage door MyQ system, this is what I would like to see. I can invite a user to enroll and use the app for my garage but I can also revoke it when needed and not have to change the password for the rest of the family.

Note: This comment was created from a merged conversation originally titled Multiple user web login

1 Message

11 months ago

Can I add another e-mail in addition to the main one, to receive alert notifications? I have an original system

This comment has been converted into a post

2 Messages

11 months ago

Man, I wish I would of known this before ordering 2 systems, I would of purchased a system capable of multiple users. Total disappointment…. My $45 Zomodo cameras had multiple user option. 

2 Messages

11 months ago

Man, I wish I knew about this before purchasing 2 systems. What a disappointment….. My $45 Zomodo cameras had multiple user capabilities that worked great. This deems it pretty useless for my other half I guess, I doubt she wants to receive alerts all day when customers enter and exit my business. She only wants to monitor the house.

(edited)

3 Messages

11 months ago

Totally agree. The fact that they haven't come up with some sort of a solution for this is kinda insane. All anyone wants is seperate logins to get simple status info like armed/disarmed and sensor status like door not closed , access to cameras, and be able to arm/disarm. We aren't talking about making their whole web and smartphone apps multi user with permitions at the user level and field level access control. This shouldn't be hard. The hardware door pads already support multiple access codes.

SIMPLISAFE, PLEASE DO THIS. YOU ARE NOT LOOKING GOOD MAKING EVERYONE WAIT YEARS FOR AN OBVIOUSLY NEEDED FEATURE.

(edited)

16 Messages

11 months ago

Think it's safe to say this thread and product is going nowhere.

3 Messages

11 months ago

Agreed. This feature alone missing from Simplisafe is going to make me switch to Abode soon. This is ridiculous that Simplisafe hasn't done this or really done any innovation recently that I can tell such as allowing to automate auto arms or disarms at a specific time, geofencing triggers, etc. Making me feel that Simplisafe doesn't actually care about their users cares and wants.

2 Messages

@Ifjom​ I suggest you don't switch to Abode. I went from Wyze to Abode and now Simplisafe. Abode is a great automation hub for OTHER smart devices but the motion sensors, cameras etc are garbage and their customer support is nonexistent.

4 Messages

11 months ago

This needs to be moved further up the developement priority list.

2 Messages

10 months ago

I just got my Simplisafe system set up, and I really like it.  However, it is an absolute must that you add multiple users.

Note: This comment was created from a merged conversation originally titled Multi user is a must

3 Messages

10 months ago

Please add this functionality!

3 Messages

10 months ago

We are in 2022 and here is a security company that tells you that you need to share your username and password with somebody. Is this a joke?

We've had SimpliSafe for about two years and it's REALLY annoying; practically unusable for my wife. So much so that I am considering another system.

4 Messages

10 months ago

This really is a disappointment & shocked that a product like this in this mature stage has not incorporated this feature, as it seems so basic for security. Bare minimum should be 50 different uses with different codes.  It would be nice to have several different levels of authority for those users.

16 Messages

@stevebacklund​ much the same here, coupled with very limited integration options.

Looking to switch to an Ajax alarm.

4 Messages

10 months ago

It is really disappointing that this is not already a part of this product on something that is as mature as this is in its lifecycle. At bare minimum, it should allow 50 different users each with their own code with their name assigned to it to identify who is entering or leaving the premises. You should also be able to have several different levels of authority assignable to each one. It would be nice where you could make the individual access only good at certain times and/or days individually. It would also be nice if there was automatic amount of time the code was good for before expiring.

7 Messages

10 months ago

Our application for small business. we have different group people come to work place to disarms or arms when leave. Some people need to open back door or access warehouse at certain time slot, some people need to work night shift. some people work MWF, some people work Tuesday.  the office is closed during weekend or holiday, no one should able to access and disarm except admin.  No one should disarm and access work place if it's not his working time slot.

Share admin user name and password to these people is really bad idea!!!!!!

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