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crownmountain's profile

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Matter Smart Home Integration

Will Simplisafe update products to be matter compatible? Matter Home Automation Protocol.  It would make great sense to do it and end the issues with HomeKit and other integrations.

1 Message

Will SimpliSafe ever become Homekit compatible?

Or

Will SS integrate with MATTER?

I ordered SS and will be returning if no announcement with reasonable timeline of integration with either. 

I hope they do, SS has great reviews, and is considered a strong choice, but I am sure they are loosing business by not integrating with Apple in some form or fashion.

Lmk, thanks!

765 Messages

@Techguy90​ 

Will SimpliSafe ever become Homekit compatible?

No, they've answered this question multiple times on the forum. You're never getting Homekit. (And yes, it stinks they haven't put this in a KB entry.)

Will SS integrate with MATTER?

Yes, but as you noted, no timelines have been given. To be fair, I haven't seen much of any concrete timelines from anyone about this.

Please note that the existing gen 3 hardware is almost certainly not going to get matter support. This is conjecture on my part as SS hasn't confirmed or denied this but if matter support is mission critical for you I'd wait to hear what SS's plans are and I'd take them with a grain of salt. Their track record for announcing a product and releasing it is spotty at best with some products arriving years after they were announced and others (see homekit) never arriving at all.

For what it's worth, I'd proceed with caution with any vendor until they've actually got products out that support Matter but I'd be especially cautious with SS. 

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I would really (really) love to see HomeKit + Matter integration. Especially having access to video feeds in the home app. Please prioritize this!

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How is this still not a thing? I can't connect to Smartthings and even though the SimpliSafe website says it is compatible with Alexa, I can't view any of my cameras on my echo show(s) not see them as a brand to add a device manually.  

Former Community Admin

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@hvarnell​ Samsung's SmartThings platform combines Z-Wave and Zigbee standards, and both use a specific wireless communication that is totally different from SimpliSafe. So even if we did offer integration, our current hardware can never work in the same way.

At this time, we are still exploring interoperability with the greater Matter standard, but we currently have no info on how that will take shape. We'll keep you updated here when we can.

As for the ability to view camera feeds on smart screens, we do have a separate request for that. But the short story is that it is SimpliSafe's policy to keep video locked down and away from third parties, so the feature request is currently not in development.

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@davey_d​ 

As for the ability to view camera feeds on smart screens, we do have a separate request for that. But the short story is that it is SimpliSafe's policy to keep video locked down and away from third parties, so the feature request is currently not in development.

Is there any discussion of whether this will still be the case with SS4 / the new matter enabled systems? I hope everyone at SimpliSafe understands that lack of interoperability w/ other systems is a HUGE issue for MANY of us. I also hope y'all understand that many of us are waiting to see if this changes with the next generation and whether it does or not will (not may, will) determine whether many of us stay with SS or not.

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Just wanted to add my voice to the choir for Homekit integration. This is a big value add for me.

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I have read many of these post in this thread . And I could agree as a consumer that I would want my system integrated into matter. To have all the bells and whistles. Well, with that said, let's take a step back and look at SS business model. Sell great products and monitoring services with a high security standard. I repeat the High Security Standard because system 1 was hackable and that gave SS bad PR. They don't want to put themselves in that situation ever again. And I couldn't agree more. Just in the news recently a home with AMZ product (MS employee) could not use his smart house because of a delivery guy miss heard an auto response to a guess. They shutdown his whole house.Too big to fail business should ever have that much control. So, with all that said I am divided on the correct method to go with. But maybe sell another product to integrate and have a stipulation about not supporting if integrated? Maybe just a though...   

(edited)

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You make a solid point. Overly complex integrations are fraught with risk. All I want is to be able to use HomeKit to turn it on and off. I don’t really need it to integrate with my lights or any of that other stuff. The fact that I can do it by way of Home Assistant is workable it’s just complex. 

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If you want just the ability to set up the system to work with themes in HK. There is third party tools (Homebridge) that have the ability to provide that. I don't recommend it as it does purpose a security risk.

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@simplisafe, another reminder that a SS developed "gateway" to send simple status flags would be enough for methods like IFTTT to be able to safely connect to IoT devices.  The example I have been providing for past years: SS3 changes system status from armed home to alarm, send flag that can be used by IFTTT to turn on my nine wall switches and plugs to light up my house, inside and out, like a Christmas tree.

Result: SS makes $ by selling the gateway, customers are happy. Win/win. Also safe and secure.

Want to make more $: Sell SS compatible IoT devices to keep the entire eco system encrypted and secure....and make even more $. I'll buy nine units. :-)

(edited)

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Hi I've been a SimpliSafe customer since 2017, and since way back then the company, even the FOUNDER have been lying about Apple HomeKit integration. Went from "coming soon" to the current repeat of, "we're member of the Connectivity Standards Association (CSA)... following... keeping tabs... we will let you know". It's very clear to me now it's all a total lie. You have NO interested in Apple HomeKit integration and these are just your evolving marketing terms to string people along to your system. Just come clean with it and say if you're looking for Apple HomeKit integration you need to look at other systems. Ironically, I feel very tricked by a company called "SimpliSafe". Not safe. 

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@rockchester​ Oh you you missed it... Somewhere on this forum a customer got a letter saying just that. 

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I don't feel other automation providers like google are as secure as Apple...and knowing that google is in my business enough as it is..I prefer Apple Home vs google/amazon for instance.

I was a SS customer..building a new home and trying to only incorporate Matter compatible devices. Hope ya jump on board...but crying about SAFE is part of your name and working with other protocols seems to my laymen eyes as a bit odd.

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Wow, I’ve just ignored HomeKit integration for a long time. I figured by now it would be an option, but no… and apparently NEVER. I’ve been a customer since the beginning of the company. I’m frustrated at the lack of innovation. I have a huge amount of home automation setup. I really want my security system to be a part of it.

I don’t know why I even typed this much as Simplisafe will ignore or give their stupidly frustrating standard BS response. 

I gotta work on an eBay listing to dump this dog.

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Below is a link to an excellent article on the MATTER initiative and how (at least in theory) they are attempting to have  IoT devices work together. More significantly is that Simplisafe is a member of the group. One can only speculate, and hope, what this means for the future product direction of Simplisafe.


What do you think that future may hold? What do you think of the chances of MATTER succeeding and delivering on its goals? And,  directly to you SS, where are those webinars and other interactive features for your new deluxe, Gucci online community? Here is one topic I believe would be very popular on the site. How about a date for your first interactive event? :-)  Simplisafe, my security solution for over 10 years, best in the industry!!! Keep going, don't stand still!!!

https://www.theverge.com/23065031/matter-google-nest-smart-home-michele-turner-interview

Note: This comment was created from a merged conversation originally titled MATTER: Why this standards effort "matters" for the future of Smart Home...and Simplisafe

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I consider this really important in getting my wife to jump the technology broom and embrace whole home automation. We are both very frustrated by piecemeal solutions. 

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Please, SimpliSafe, embrace the matter standard. You have a good product, we like it, now help us integrate with the other good products out there. Please.

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For me it won't matter, too old 😉, but for the future and young folks, it might make some things happen.

@captain11 As you might be aware I'm into Home Assistant, they have embraced matter & thread etc.

My HA Zigbee dongle already does these things. Home assistant has started the open home foundation, ESPHome, Esp32 devices etc. I have not messed with Matter it as its still Beta in HA. I might though.

I think its still in its infancy and has a ways to go. Cost will be a factor. For instance I can buy an Aqara entry sensor that does matter over thread right now on Amazon. One for about $30.

I can get three Zigbee entry sensors for $43.

Z-wave sensors are also more expensive, and not as prevalent in choices, but catching up.

I think there will be some ecosystems issues still to jump over, for a while probably. Lack of cooperation. Greed.

As to SS, my guess is not in the near future. Being a non participating member doesn't mean much to me.

Examples;

The parallel security system for redundancy I put together already does many things people ask for here. DIY

Can be local to LAN or with cloud devices.

Does cameras, Reolink, Unifi etc. With the right equipment and horsepower.

Door open reminders, auto arm and disarm, at my time schedule. Daytime armed Home automatically, sensors I never open armed, Night all sensors armed, less motion in living Quarters. Away, all armed including all of my Zigbee motion sensors. Etc. All DIY.

Auto switches based on time. Still testing. I test everything thoroughly now and lengthy tests. DIY

If alarm is tripped, light up my emergency lights I setup. Small test, 4 smart bulbs. Still WiFi cloud at the moment.

The keypad, ironically is a Ring V2 Z-Wave.

Built in siren, (not very loud) Motion lights, speaks, arming countdown LED lights, lithium rechargeable, muti user pins via HA alarm integration. Etc Etc. Etc. Skys the limit. HA is open source, software is free. Integrations are user supplied and free, donations accepted, lol. DIY integration via GUI or directly programmed in YAML.

When I walk into the bedroom, lamp lights up via a motion sensor.

At 10 PM goes into night light mode at 20 percent light on a time schedule. It's on before my feet hit the floor. Motion sensor also. Same setup in the basement oil room, motion activated smart bulb.

Here's some things SS might do now if willing, so far not willing. Make sensor polling time faster and/or allow some integration and API's.

The SS sensors show up in home assistant so they're already exposed to a degree. They also cross over to Alexa and Google Home, home assistant is compatible with both of those. Has its own voice assistant local only also.

Currently SS polling time is variable depending on when polled 1 to 20 or 30 seconds to know if an SS sensor opened to use with automations, not very useful, and so Zigbee. Not related to SS RF signals to base.

I personally don't see many canned security systems changing real fast from any supplier.

The sales models across the industry are inexpensive equipment, high percentages off, and the real money comes from monitoring and "retention". Multiply just 1 million x $31.99 for an average. Or some are even higher. They, meaning all security suppliers will either change or suffer the consequences, down the road.

Though there'll be a market probably for quite some time yet.

For me, as long as my SS base and sensors operate, I'll use it for redundancy, two is better than one in case of failure or hacking. Something will wake us up.

SS Cameras will be scrapped as/if they fail, but in recent firmware I have sensed "some" improvement. Some mind you, still inconsistent though. No one calls anymore, no one seems to care to know.

I'll fiddle with Matter, but not very much.

I'm happy at the level I'm at and even I have knowledge and abilities limitations with technology.🤔😂 But, I'm game to try new products and software. Opinion only, you asked. Lol Long winded as usual.

https://www.home-assistant.io/integrations/matter/

https://www.openhomefoundation.org/blog/announcing-the-open-home-foundation/

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Just adding that I would like Matter supported for SimpliSafe as well.

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Have to agree with traviswhg.  I have started the process of replacing my 3 Simplisafe systems (main home and 2 rentals) since the security system is the ONLY parts of my smart homes that are not HomeKit compatible.  It's a shame that Simplisafe is unwilling to be honest with their PAYING users.  I have lost every bit of confidence in the products, company, and their leadership.

So, for what started out as a promising relationship it's over.  On to Aqara, Ecobee, or Adobe.  They will be getting my money from now on.

47 Messages

I have started to move on as well, I didn't watch or listen to the 2025 CES. My choice was more of a system that does all in one. I went with Unifi, the home system (wifi, security) with the all in one Applish feel to it. They lack things I like with SS like the outdoor camera w/ solar charging. But at least I don't need to have someone else monitor me and store my videos in AWS or some other cloud. Now if i could figure out on how to flash the SS outdoor camera to turn it into a RTSP (ip camera) would be great!

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I keep running into more and more frustrations with SimpliSafe's user experience, app logic and functionality. 

  1. it starts with something as simple as managing payments and payment methods on the website or in the app.
  2. It's not possible to push a payment through with an existing payment method
  3. Payments are hidden in the 'monitoring' section, as opposed to an Account section. Why use a standard solution, when an awkward and non-intuitive one can be concocted?!!
  4. Compared to Nest's video footage scrolling, SS is like a toy, and unacceptable for a paid service. It's essentially not possible to find anything on SS video records if SS decided it was unimportant. Sorry, your AI isn't smart enough to know what matters.
  5. Speaking of which, the refusal to work on Matter compatibility is another facet of the user experience ignorance that seems to pervade the company. 
  6. If there's no HomeKit compatibility on the roadmap, I will sell my system and switch to something more user-friendly and up to date. 

It might be time to hire a competent product designer. App interface, website, and system logic are all lacking and seem to be more informed by what the engineers 'like' than what might benefit customers and users. 

After a couple of years as a monitoring customer, I'm thoroughly underwhelmed. 

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