‎If system is already armed in Away, Scheduled Arming should not be able to arm Home | SimpliSafe Support Home
 
SeaSalt's profile

Tuesday, May 9th, 2023 2:07 AM

8

If system is already armed in Away, Scheduled Arming should not be able to arm Home

I appreciate the addition of scheduling arming.  However, after testing, the present algorithm has a big enough flaw that for me, it's not worth using yet.


Specifically, if my system is armed in away mode and a scheduled Arm to home mode time occurs, the system will re-arm in home mode, inactivating the motion detectors.  

Practical implication:  Say my system is set to arm itself in home mode nightly - but tonight I'm staying out late or I'm going on a trip, so my home is unoccupied, and Simplisafe is sitting there armed in away mode.  The scheduled arming event will degrade my protection and turn off the motion detection.

RECOMMENDATION:  Update programming for scheduled arming so that IF (a system is armed in away mode) AND (a scheduled Arm to home mode) event occurs), THEN (the system remains Armed in Away Mode).  This could be either the default or made an option.  Thanks

Community Admin

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4.8K Messages

5 months ago

Hi @SeaSalt ,


Thanks for the suggestion. I've SUBMITTED your idea to our dev team. We'll keep you updated if it's picked up.

(edited)

2 Messages

@davey_d​ how did your devs overlook this part of the programming?!?!? Piss poor planning on SimpliSafe's part. This should definitely be implemented not just passed on to the devs. 

2 Messages

4 months ago

@SeaSalt unbelievable that they completely overlooked this part of the programming... Either incompetence or pure laziness.

2 Messages

4 months ago

I recently setup scheduled arming to arm my system each evening at a set time to home mode.  This works ok but becomes an issue when I leave home and arm my system in away mode.  If armed in away mode when the scheduled home mode time occurs the system will change from away to home.  This is not preferred as I believe my motion sensors are now bypassed meaning less possible protection when I am away from home.  I'd rather the scheduled arming leave the system as-is I'd already armed in away mode (as another security system I previously had did).  Can this change be made to scheduled arming?

Note: This comment was created from a merged conversation originally titled Scheduled Arming Issue

Community Admin

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4.8K Messages

@crazyace​ thanks for checking in. I've merged your comment into this existing request thread. Our dev team is already aware of this request, and I'll keep you updated when the feature is in development.

4 months ago

I would love if the new schedule feature to arm and disarm the system would not "override" our "away" mode to our scheduled "home" mode automatically. It should not override the "away" mode already active in the system to the scheduled "armed "home" Due to this, I cannot use it because when we travel we do not want the system to go from our armed "away" mode to armed "home" that is scheduled. 

Note: This comment was created from a merged conversation originally titled New Scheduled Arm/Disarm

61 Messages

4 months ago

I have a scheduled arming to "Home" mode at 9:50pm. When I leave the house I arm it in "Away" mode. At 9:50pm the system get set to "Home" mode. The system needs to check if it is armed in "Away" mode and not set it to home.

There needs to be a way to pause the Scheduled arming.

Note: This comment was created from a merged conversation originally titled Schedule Arming Improvment

Community Admin

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1.3K Messages

Hi @tls​, 

Thanks for the suggestion! I've gone ahead and merged your post into this existing thread. This idea has been submitted to our dev team - once we get any updates we'll let you all know in this thread. 

1 Message

3 months ago

The update should also prevent scheduled disarming ("OFF") when in "AWAY" mode.

162 Messages

3 months ago

WOW!  BOTH of these (not arming into HOME when already armed in AWAY or not disarming automatically when AWAY). seem like alarm 101 and should NOT have been overlooked!  and should not just be a suggestion to the developers... but a CRITICAL FIX and released immediately!

1 Message

3 months ago

I completely agree that functionality to override the schedule should be built in. The if Away idea described above would be fine.

If there are concerns about that approach, consider adding quick on/off buttons to each scheduled arming like Kasa and MyQ do in their apps.

Thanks for considering.

8 Messages

3 months ago

Currently if the new automatic Home Mode is set up, it kicks in no matter what mode the system is in, including Away mode. This seems like a bug. Expected behavior: only kick in if the system is not armed. 

Note: This comment was created from a merged conversation originally titled Scheduled Home Mode should not activate when in Away mode

Community Admin

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1.3K Messages

@shawnkayn​ Thank you for your suggestion. I've merged your post into this preexisting thread. This has been submitted to our dev team - once the feature is brought into development we'll provide an update here.

8 Messages

Given the criticality of this bug, please consider escalating. This bug should be patched up ASAP in a hotfix. Not linger in some obscure community thread that is more than 1 month old! 

8 Messages

Any updates?

1 Message

2 months ago

+1 to this, needs fixing asap

1 Message

2 months ago

+1 to this as well. Whoever the product owner is that didn't think this part of the UI through should be kicking themselves. Where was the beta testing? Where is the ability to submit feedback when a new feature is implemented? You have a more than willing group of folks here. USE us. Otherwise, these additional features that aren't thought through lead to a poor customer experience. I will be keeping my scheduled arming off until this is fixed

1.3K Messages

1 month ago

I've recently noticed the behavior of scheduled arming could stand some improvement.

Since we are normally home I have scheduled arming set to activate Home mode.

Problem I noticed is when we are away and have the system set to Away, the scheduled arming reverts the system to Home mode.

I think scheduled arming should not "downgrade" a higher system state unless the scheduled action is "Off".

(BTW, not sure if I've previously said how much I utterly detest this "community" style forum. In case not, there it is.)

Note: This comment was created from a merged conversation originally titled Scheduled arming operation
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