8 Messages
If system is already armed in Away, Scheduled Arming should not be able to arm Home
I appreciate the addition of scheduling arming. However, after testing, the present algorithm has a big enough flaw that for me, it's not worth using yet.
Specifically, if my system is armed in away mode and a scheduled Arm to home mode time occurs, the system will re-arm in home mode, inactivating the motion detectors.
Practical implication: Say my system is set to arm itself in home mode nightly - but tonight I'm staying out late or I'm going on a trip, so my home is unoccupied, and Simplisafe is sitting there armed in away mode. The scheduled arming event will degrade my protection and turn off the motion detection.
RECOMMENDATION: Update programming for scheduled arming so that IF (a system is armed in away mode) AND (a scheduled Arm to home mode) event occurs), THEN (the system remains Armed in Away Mode). This could be either the default or made an option. Thanks
Official Solution
davey_d
Community Admin
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5.7K Messages
1 year ago
Hi folks,
An update on this request. Per our dev team, we have decided to keep the current behavior. We have learned from customer feedback that there are some scenarios where the user would want the Scheduled Arm to override the current state.
But we do also have a Vacation Mode available for Scheduled Arming, which allows you to put a pause on your schedules - e.g. when you know you'll be away and would prefer that the system stay on Away Mode the whole time. You can learn more about it here.
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davey_d
Community Admin
•
5.7K Messages
2 years ago
Hi @SeaSalt ,
Thanks for the suggestion. I've SUBMITTED your idea to our dev team. We'll keep you updated if it's picked up.
(edited)
1
zeroifex
4 Messages
1 year ago
@SeaSalt unbelievable that they completely overlooked this part of the programming... Either incompetence or pure laziness.
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crazyace
2 Messages
1 year ago
I recently setup scheduled arming to arm my system each evening at a set time to home mode. This works ok but becomes an issue when I leave home and arm my system in away mode. If armed in away mode when the scheduled home mode time occurs the system will change from away to home. This is not preferred as I believe my motion sensors are now bypassed meaning less possible protection when I am away from home. I'd rather the scheduled arming leave the system as-is I'd already armed in away mode (as another security system I previously had did). Can this change be made to scheduled arming?
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vargasroquecorrea
10 Messages
1 year ago
I would love if the new schedule feature to arm and disarm the system would not "override" our "away" mode to our scheduled "home" mode automatically. It should not override the "away" mode already active in the system to the scheduled "armed "home" Due to this, I cannot use it because when we travel we do not want the system to go from our armed "away" mode to armed "home" that is scheduled.
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tls
61 Messages
1 year ago
I have a scheduled arming to "Home" mode at 9:50pm. When I leave the house I arm it in "Away" mode. At 9:50pm the system get set to "Home" mode. The system needs to check if it is armed in "Away" mode and not set it to home.
There needs to be a way to pause the Scheduled arming.
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JoeWestervelt
1 Message
1 year ago
The update should also prevent scheduled disarming ("OFF") when in "AWAY" mode.
0
toastie
175 Messages
1 year ago
WOW! BOTH of these (not arming into HOME when already armed in AWAY or not disarming automatically when AWAY). seem like alarm 101 and should NOT have been overlooked! and should not just be a suggestion to the developers... but a CRITICAL FIX and released immediately!
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rbg805
1 Message
1 year ago
I completely agree that functionality to override the schedule should be built in. The if Away idea described above would be fine.
If there are concerns about that approach, consider adding quick on/off buttons to each scheduled arming like Kasa and MyQ do in their apps.
Thanks for considering.
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shawnkayn
13 Messages
1 year ago
Currently if the new automatic Home Mode is set up, it kicks in no matter what mode the system is in, including Away mode. This seems like a bug. Expected behavior: only kick in if the system is not armed.
6
CG2000
1 Message
1 year ago
+1 to this, needs fixing asap
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ohbrotherson
5 Messages
1 year ago
+1 to this as well. Whoever the product owner is that didn't think this part of the UI through should be kicking themselves. Where was the beta testing? Where is the ability to submit feedback when a new feature is implemented? You have a more than willing group of folks here. USE us. Otherwise, these additional features that aren't thought through lead to a poor customer experience. I will be keeping my scheduled arming off until this is fixed
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whoaru99
1.3K Messages
1 year ago
I've recently noticed the behavior of scheduled arming could stand some improvement.
Since we are normally home I have scheduled arming set to activate Home mode.
Problem I noticed is when we are away and have the system set to Away, the scheduled arming reverts the system to Home mode.
I think scheduled arming should not "downgrade" a higher system state unless the scheduled action is "Off".
(BTW, not sure if I've previously said how much I utterly detest this "community" style forum. In case not, there it is.)
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rbprocess
4 Messages
1 year ago
Please add yet another customer who loves my SimpliSafe system and agrees that scheduled arming should defiantly not override an Away mode with a scheduled Home mode. It really should be pretty simple: scheduled arming will only activate IF the system has not already been armed manually. This is just like arming reminders (which don’t send if the system is already armed, which makes total sense) scheduled arming in its current configuration makes no sense and cannot yet be used until that is changed.
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jdbarney
1 Message
1 year ago
Chiming in with my support for not allowing scheduled arming to override "away" with "home". Arming states should be a security pyramid or ladder with "off" at the bottom, "home" in the middle, and "away" at the top. Automation is designed to step up a level of security - never to step down. I appreciate that you offer a "vacation mode" but that requires intervention by the end user to stop a behavior that should never be allowed by scheduled arming.
Having used other alarm products before, I can tell you that the way you chose to implement this is completely backwards from the rest of the industry (and without good reason).
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