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brucess

8 Messages

Thursday, May 28th, 2020 9:59 AM

Submitted

16

Expand Number of Cameras per Account

With outdoor cameras now possible (with the outdoor kit) and maybe dedicated outdoor cameras in the future, are there any plans to increase the 10 camera limit for system 2? I am currently maxed out at 10 and would like to add more.

Suggestion

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Updated 

2 months ago

 • Edited

1.4K

23

16

sevensiamesecats

2.2K Messages

5 years ago

There are a number of people who find that the outdoor camera kit does not make an indoor camera an effective outdoor camera.  And the indoor camera is specifically designed to record intrusions.  That is not the optimal methodology for an external camera which should give you video BEFORE an intrusion.

So unless SS comes out with a REAL outdoor camera, it's not likely to be a truly satisfactory solution.  Frankly, the best outdoor camera system is wired cameras with a DVR/NVR.  If wireless in necessary, then look for one which uses a more reliable motion detection than PIR, since that works best when the surrounding environment is constant.

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bdmn84461

1 Message

5 years ago

Same scenario here, I hit the 10 camera limit and want to add more.
Most of my cameras are there for "view only' and don't need the ability to record.
It would be nice to add more than 10 cameras and select which are to record vs. ones that are view only.  
Maybe set the max record limit to 10?

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hillbilly120

5 Messages

4 years ago

I hit the 10 camera limit on my SS3. I wish I could add a couple more cams for the coverage needed for 6000 sq. ft. home.

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gordon_shumway

7 Messages

4 years ago

FWIW I have 15 cameras in my home, 9 outdoors and 6 indoors all controlled by a Windows PC running software called Blueiris.  I just bought an SS system (replacing a Guardian Alarm) and looked at the SS camera offer and price and determined that the camera resolution was "not that good" compared to cameras that I currently own at a similar or lower price point and decided against buying them.  Use the SS system for what it's good at - monitoring your devices.  

If you want a camera system look at the NVR systems at your local big box and warehouse stores.  They'll give you much higher resolution and abilities.  Or if you're a DIY kind of person with a Windows PC look at Blueiris software - it supports literally hundreds of flavors of cameras.  Just my 2 cents.

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Cdruybal

3 Messages

1 year ago

Please add support for more cameras!  10 is not that many, and there's no reason the number shouldn't be higher.

1

Cdruybal

3 Messages

No response from SimpliSafe on a 5 year old basic request.  The excuse of bandwidth constraints are BS these days considering 500mbps is quite common, and 1gbs is becoming common.  

SimpliSafe - why not give us the ability to put unlimited cams on a base unit as long as upstream bandwidth (tested via the app) is greater than 250mbps? 

Or is this a symptom of corporate cheapness, and some bean counter decided it’s too expensive on the SS side to support that many cams?

An honest answer would go a long way, considering how long this request has been out there.

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3 months ago

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erict188

1 Message

1 year ago

10 camera limit is not enough, please allow more 

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just10moore

1 Message

1 year ago

I have a large home, with separate out buildings, and acreage - which a 10 camera maximum will not provide adequate coverage. It is important to me to be able to add additional cameras and implore SimpliSafe to prioritize this expansion capability. 

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SJJ

2 Messages

1 year ago

I’m in the same boat as everyone else. SimpliSafe now has an outdoor monitoring system. But I’m maxed out at 10 cameras. There definitely needs to be more allowed. 

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BrianSonoran

4 Messages

1 year ago

I've just ordered several more cameras... if there's a maximum of 10 then we've got a bit of an issue...

If it has to do with cloud costs -> charge more for an expanded or doubled limit? Or charge $2-3/mo/camera?

Upload speeds can also be an issue, but some of us have larger properties that we want decent camera coverage at. I'm now looking at adding a secondary property at the same address and seeing how much of a pain it is...

(edited)

2

lance843

1.1K Messages

@BrianSonoran​ yes its still only 10 cameras total you can have on a system, I am maxed out as well but that's probably a good thing as I don't think my wifi could handle anymore lol. When we turn the alarm off all cameras automatically come on for about a minute and I noticed that I always get on my time-line two or three cameras could not record due to internet issues so that let's me know I'm pretty well done then. 

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1 year ago

0

BrianSonoran

4 Messages

@lance843​ sure, then they should warn the user that they’re surpassing bandwidth limits and may experience issues. But users should at least have an option to add more of their product, and even pay more, if they have the need.

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1 year ago

0

Akrasia

5 Messages

11 months ago

Agreed. They are losing money from

me by not being able to buy and install additional cameras since I hit the 10 camera limit. 

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AGCW2024

1 Message

11 months ago

Maxing the number of cameras at 10 is a disservice to SS as a company. Many users, like myself need more than 10 cameras to adequately cover the inside and outside of their home to ensure they are  protected in the event that something happens. Only allowing 10 cameras is forcing me to look outside of SS to provide this coverage with possibly another company altogether. 

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apsecor

1 Message

11 months ago

Hello, same as others, to cover my home with indoor and outdoor cameras, I need to be able to add more than the 10 allowed at this time.  An update to allow more than 10 would be great.  Thanks!

1

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trevis

3 Messages

10 months ago

Please add additional cameras about 10.  You can charge more the increments of some number (i.e. 5 or 10, etc.)

Thank you.

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Contactabe

1 Message

10 months ago

So disappointed to learn I just hit my maximum. Need to add 3 more cameras :-(

please increase the limit and maybe ask us to prioritize 10 for recording if necessary as long as the one that detects the motion records no matter what. 

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davisj8402

1 Message

9 months ago

I can barely cover the outside areas of my house with 10 cameras.  I need to have at least 14 to get the coverage I need inside and out.  Please make this a focus.  I have been an active subscriber for 3 years. 

2

natepalmthebomb

1 Message

Come on SimpliSafe! We’ve been so loyal! But if we can’t have more than 10, our entire HOA is about to switch! 

let’s go!!! 

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8 months ago

grpark20

1 Message

Just found out about the 10 camera limit...I have a 6,000 SF home on an acre plus a workshop and now I can't monitor it all.  I bought nearly $2,000 worth of equipment and considering returning it and going to a different company.  I thought the 100 sensor limit would include cameras...my total including cameras is 62 items.  SS needs to listen to their customers requests.  Pay your developers to develop faster!  At nearly $200 per outdoor camera and customers begging for more than 10, you could easily recoup.  So what's the real reason on the 10 camera limit?

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7 months ago

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