‎Camera alerts only when alarm is active, please! | SimpliSafe Support Home
 

11 Messages

Thursday, December 9th, 2021 5:24 AM

Closed

Camera alerts only when alarm is active, please!

The alert options for cameras are too limited - either get alerts for all motion, or no alerts at all. There should be an option to get camera alerts only when the alarm is set.

This conversation has been merged. Please refer the main conversation:

Outdoor Camera Motion Tied to Alarm System Armed State

Official Response

Community Admin

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5.7K Messages

3 years ago

Hi btgrimes99,

 

I will take a guess and say that you're talking about the Wireless Outdoor Camera? That camera was designed to be on all the time, and warn of intruders approaching the home. So they're currently set to be active regardless of the system's state.

 

But yes, others have reported a need for the option to arm and disarm the Outdoor Cam along with the rest of the system. We'll add your feedback with our devs.

(edited)

11 Messages

@davey_d Yes, I was referring to the outdoor camera. The problem is that we get alerts all day as members of our household go in and out of the house, which is annoying and quickly trains you to ignore alerts. I would like option to receive alerts only when the alarm is armed.

2 Messages

3 years ago

I agree with this. Please give the option to detect motion events and receive motion notifications only when the system is armed.

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