‎Alerts - fine tuning | SimpliSafe Support Home

Tuesday, January 7th, 2020 5:24 PM


Alerts - fine tuning

So much about SimpliSafe is great, but I am not understanding how to control the Alerts adequately.  

I do NOT need a text and an email every time the System is turned off in the morning or turned on at night.  I do NOT need a text and an email each time I turn off the System when coming home and turning it off with my Master Pin.

But I WOULD LIKE a text and an email when the System is turned off or armed by one of our other User Pins (3 possibilities), and, of course, whenever an Alarm might go off.

Has anyone figured a way to not have alerts happen when the Master PIN is used (Implying, of course, that it is the HomeOwner who is doing that and does not need notification)?  

The same can be said for the Camera, which turns on and records every morning's disarming and then alerts me it is doing so.  I would love to know (and see) if an Intruder or a "User" has entered, but that is all I need recorded.

SimpliSafe is a good and seemingly workable system, but their alerts are driving me crazy.  Yet, to NOT have any alerts seems foolish.  I am hoping that I have missed some way of controling these.  Any suggestions?


This conversation has been merged. Please refer the main conversation:

Better Control over which events can trigger alerts



5.9K Messages

4 years ago

@rdjen yes, they can drive you nuts. Over the years I cut back and, about a year, based on recommendations of others in the forums, I stopped emails and SMS complete and switched over to push alerts only in the app. It did cut down on the volume, especially when I shut off arming and disarming.
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