‎Disabling base station during entry delay time | SimpliSafe Support Home
 

4 Messages

Disabling base station during entry delay time

There is a short YouTube video from Nov. 2016 of a kid removing the (original) base station AA batteries with a screwdriver within 10 seconds after he tripped the entry sensor and before sounding the alarm, in this video the base station was right in front of the entry door. Now I know that you should hide the base station so it can't be located by the burglar, but WHAT IF the burglar got lucky enough to find the base station during the entry delay time, which is 30 seconds minimum, and removed the batteries before allowing the base station to send a signal to the call center?

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2.2K Messages

In SS2, the system would be useless.  In SS3, ALLEGEDLY, it sends a signal upon trigger and another on disarm, and if the disarm does not occur, the monitoring service reacts (although the local functions will be toast, of course).  HOWEVER, experimentation SEEMS to indicate the monitoring service is NOT reacting.  So it looks like this function is broken or was "over enthusiastically advertised".  Until it is proven to work, hide the base.

4 Messages

Thanks for the information about SS3. I hope SS would stop selling the old system and focus all their efforts on reinforcing the new system and tackle its potential weaknesses. I will plan a test on my new SS3 and see what happens.

2.2K Messages

There is a problem with that wish - the old system and the new system have no communication possible between them.  Thus, to get the new system, you have to "throw away" the old system and buy a complete replacement.  As such, some people don't want or can't afford to buy the new system, and if the old system was no longer supported, they would be SOL.

That said, they WILL focus all their development efforts on the new system and spend NO effort updating the old one.  But they will continue to sell it and warranty it and provide parts for it for at least a while.  And since I have that system and can't afford to replace it , I hope this will continue for a long while.

4 Messages

I made a test on the base station this morning, I have armed the system "away" and then I triggered the Entry Delay through a motion sensor, I had 30 seconds which was enough time for me to unplug the power cord and remove the backup batteries from the bottom of the base using a screw, the pin was not entered on the keypad and to my surprise I did not get a call from SS. I thought not entering the pin (regardless of the reason) after entry delay time has started would send some sort of red flag to SS call centre especially with the new wifi feature

The only solution for me was to reduce the entry delay time from 30 to 10 seconds but the system would not allow me to, so I called SS and asked them to reduce the entry delay time to 10 seconds (thankfully they did) which would lessen the chance for the burglar of finding the base station and removing the backup batteries before sending a signal to SS. Next step for me is to find a good place to hide the base and it would be better if I put it in a locked box

40 Messages

Your test results are very frustrating. Others have proven the same thing. SS needs to address this and figure out a way to have the monitoring company alerted when a pin is not entered 30 seconds, or whatever it's programmed for, after the sensor is triggered. It is not acceptable to just remove the base from the smashoroif advertising verbiage. Hiding the base defeats the purpose of having a light (which helped a forum user realize his alarm wasn't armed even though it spoke armed) and lessens the effectiveness of the alarm. Maybe, while we are waiting for them to fix it, the we give each of us an extra siren since we have to hide, or lock away, or base station.

2.2K Messages

Put the base behind a door with an entry sensor set to "INSTANT"

84 Messages

>Put the base behind a door with an entry sensor set to "INSTANT"

Won't help. All sensors are disabled during the entry delay. So a theoretical x-ray vision burglar could break through your front door, setting off the entry delay, open your closet door, and destroy the base station within 30 seconds. All you'll see in the event log is that the entry delay started, but there won't be an alarm event, and the monitoring service won't respond. If you're on SS2 you won't even see the entry delay started message. I posted in the other thread about smashsafe, but suffice to say this kind of feature is patented so simplisafe can't use it.

You could set your front door to instant trigger, and hide the keypad in an outdoor rated box (or just use keyfobs/app). Could also have the keypad in the garage if you don't use your front door much. But for general usability of the system hiding the base station and/or reducing entry delay is the best policy, at least for now.

2.8K Messages

^ unless someone got unlucky enough that sensor failed at the most inopportune time.

2.2K Messages

Of course, that is always a possibility.  You could put two or three or four sensors on that door.  Or you could figure that the risk is low enough to not be a concern.

4 Messages

I also tested the base station backup battery time, according to the setup guide received with the system the base station should function as normal for up to 24 hrs so I disconnected the power from the base station and took note of the time, the station worked for exactly 8 hrs on the backup batteries. The backup AA batteries that came with the system are only 1000 mAh capacity, meanwhile, you can easily find rechargeable batteries in the market with 2000 mAh capacity which theoretically should increase the backup power time to 16 hrs but still 8 hrs shy of what is written in the setup guide.

2.8K Messages

^ another user had the same results testing battery backup time.

43 Messages

Your scenario is only theoretical, as far as I can tell this event has never ever occurred.  I asked in another post whether anyone has a documented case of SimpliSafe being disabled by destroying the base station.  So far there's no evidence that this has ever occurred.  

So everybody is worrying a great deal about something that has never happened.  Think about that.  I spent hours searching online and could only find two instances where burglars disabled alarm systems before a break-in.  All of the "theoretical" weaknesses of SimpliSafe are just speculation without real world data on instances where this event actually occurred.

It's a waste of time worrying about this "problem".  You would be better off doing the hundred other things to protect your property than worrying about theoretical events.  The biggest failure of alarm systems is that the owners forget to turn them on.  Or they have don't have high security deadbolts.  The bad guy kicks in the door and is in and out of the house in 3 minutes.  Or windows are left open.  Or doors aren't even locked.

All of these factors are more important than this theoretical flaw in SimpliSafe.  But if you'd rather worry about having your alarm system go off, be my guest.  If your alarm ever DOES go off, you have already lost.  The goal is to not have an intruder in your residence, not whether or not your security system is hack proof.

The only hack proof system in the world is the nuclear arm and launch systems for our ICBM and nuclear arsenal.  But that system would be a little to expensive to deploy and would cost more than $15/month.

84 Messages

Here's at least one documented case, I'm sure there are others: http://news4sanantonio.com/news/local/alarm-system-delay-allows-crash-and-smash-break-in

I agree though, this is rare and you'd do better to invest in 3 inch screws for the hinges and a stronger strike plate. A high security deadbolt won't do much if the door jamb will give easily. And if a door or window is unlocked, with the alarm disarmed, someone can walk right in.

2.8K Messages

^ Way to go, just blame the homeowners for burglaries and home invasions because naturally, everything must be their fault.

43 Messages

That's an ADT system, NOT SimpliSafe.  Keep looking.  Check out my other post on this topic.

SimpliSafe still has never been defeated by Base Station destruction.

84 Messages

The point is, the attack is the same. With simplisafe it's easier, since normally ADT panels are mounted in the basement or a closet, while I'm sure many owners leave their base in plain view somewhere, like the advertisements show.

As I said, these attacks are rare, but that isn't going to help the first person that gets victimized. For all we know it's already happened, since the news doesn't report every single break in and simplisafe isn't going to tell us how many (if any) reports they have about this happening.

If you pay for an alarm system, might as well take steps to ensure it works. If the strong strike plate, 3 inch screws, solid core door, reinforced windows, etc don't stop someone entering then you at least want to limit the amount of time they have in your house. If the police aren't called then the burglars will have all the time in the world, like they did in that article I posted.

84 Messages

The point is, the attack is the same. With simplisafe it's easier, since normally ADT panels are mounted in the basement or a closet, while I'm sure many owners leave their base in plain view somewhere, like the advertisements show.

As I said, these attacks are rare, but that isn't going to help the first person that gets victimized. For all we know it's already happened, since the news doesn't report every single break in and simplisafe isn't going to tell us how many (if any) reports they have about this happening.

If you pay for an alarm system, might as well take steps to ensure it works. If the strong strike plate, 3 inch screws, solid core door, reinforced windows, etc don't stop someone entering then you at least want to limit the amount of time they have in your house. If the police aren't called then the burglars will have all the time in the world, like they did in that article I posted.
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