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motion sensor battery replacement
I have what appears to be a Gen 2 motion sensor, professionally installed by SimpliSafe. No bracket, but rather double-sided taped to corner walls. System notified me that the battery is low. The published instructions tell me to slide it off the bracket. No bracket. so I gently removed the sensor, but cannot open the back panel. Pls advise.
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SimpliSafe_Jordan
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While it is still mounted to the wall @rdhayes you need to push the sensor towards the corner and slide upwards. The bracket will stay mounted to the wall and the sensor will be in your hand.
Here is a video breaking it down.
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