3 Messages
Upgrading System and Monitoring Plan
I just purchased the Gen 3 base station and sensors to upgrade my existing original system. I have the interactive monitoring plan now, and want to monitor the new upgraded system, but not the old one which I will soon be replacing.
How do I do this? I don't want to be billed for 2 systems for interactive monitoring. Just the new one once I receive it. Is it straightforward to remove the old system from monitoring and add the new one?
Accepted Solution
harriet_c
Community Admin
•
70 Messages
1 year ago
Hi @john1545,
Please give us a call at 800-548-9508, so our Support team can help you get your account transferred to the new system.
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