Trying to upgrade system

OK, I'm having a problem... I have the old system. I'm in my dashboard and I click on "Shop for new devices", I then get to the store landing page and it immediately redirects to verify the browser. I do this and it brings me back to the store but I'm logged out. I go through and build a new system and add it to the cart... then it asks me to sign in (which I do) and I get the verify browser screen again, which I do again, and it brings me to the dashboard and nothing is the shopping cart.

If I then skip logging from the store, it brings me to a page that says my shopping cart is empty and to log in to shop. Does Simplisafe not want me to buy anything? I've tried multiple browsers