‎Rapidly draining Original Keypad | SimpliSafe Support Home
 
ericsmithindy's profile

Tuesday, March 14th, 2023 8:39 PM

Rapidly draining Original Keypad

Gen 2 keypad batteries running out at accelerating rate. Batteries lasted almost a year at first. Now they last less than a month. Nothing has changed. What?

This post was created from this comment on different post

Community Admin

 • 

3.1K Messages

1 year ago

@ericsmithindy,  

Are you seeing a Low Battery Warning prompting you to change your Keypad's batteries? If you are, it means there's some interference blocking the signal between your Base Station and Keypad - this makes the Keypad work harder, causing its battery to drain. I know you mention that nothing has changed, but have you introduced any new wireless devices around your Keypad or Base Station? If so, they could be blocking the signal between your Keypad and Base Station.

New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.