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imeou98's profile

Tuesday, October 18th, 2022 8:19 PM

Motion Sensor

Sensor not responding even with new battery

Community Admin

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5.7K Messages

2 years ago

Hi @imeou98 ,

"Not Responding" means that the sensor is having trouble sending signals to the Base Station. If it's not a battery issue, and assuming that the sensor has not been changed and was working before, then the problem might be with interference getting in the way. Here's a guide on the Help Center that can help.

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