‎Motion Sensor | SimpliSafe Support Home
imeou98's profile

Tuesday, October 18th, 2022 8:19 PM

Motion Sensor

Sensor not responding even with new battery

Community Admin


5.6K Messages

2 years ago

Hi @imeou98 ,

"Not Responding" means that the sensor is having trouble sending signals to the Base Station. If it's not a battery issue, and assuming that the sensor has not been changed and was working before, then the problem might be with interference getting in the way. Here's a guide on the Help Center that can help.

New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.