‎Loud tones after disarming | SimpliSafe Support Home
 
lmcoll86's profile

Sunday, December 4th, 2022 2:02 PM

Loud tones after disarming

After disarming my system from the keypad when on "home" multiple high pitched tones go off while the base station announces "alarm off". I checked the key pad and re entered the code, that wasn't the issue. Nothing in my setup has changed, looking for any advice on how to fix because it's really annoying!

Community Admin

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242 Messages

2 years ago

Hi @lmcoll86 - welcome to the community!

It sounds like you may need to reset your Base Station. To do this, first disarm the system. Then, take a Phillips head screwdriver and remove the battery cover on the bottom, and remove a single battery. Wait 2-3 minutes, then reinsert the battery and reassemble the Base Station. 

Then, try to arm and disarm your system once again. If the issue persists, please let me know or give our support team a call directly with the details here

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