‎How far away from wifi extender should the motion sensor be placed? | SimpliSafe Support Home
 
darilyn10's profile

Friday, October 13th, 2023 6:57 PM

How far away from wifi extender should the motion sensor be placed?

I have an original model.   According to support my extender may be tripping my motion sensor.  Any idea how far away it has to be placed? 

Community Admin

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2.4K Messages

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10 Points

5 months ago

Hi @darilyn10, 

How close is the Wi-Fi extender to your sensor? I would try moving it a few feet away from the Motion Sensor.

There are a few different factors that would cause a Motion Sensor to trigger a false alarm, like pets, direct sunlight hitting the sensor, or heating/AC vents drastically changing the temperature around the sensor. In this Help Center article, we dive into these potential factors a little bit more and list additional troubleshooting tips.

2 Messages

Thanks.  All other factors have been ruled out.  The motion sensor is about 4 feet above the extender.  

Community Admin

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2.4K Messages

 • 

10 Points

@darilyn10​ Since the Motion Sensor is right above the extender, I would try moving the extender (or sensor) to the other side of the room.

Advocate

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927 Messages

5 months ago

If you really have the original system I would really think about switching to the newest simplisafe 3 system and I believe there is a huge discount for everything. It gets security updates and is for superior to the original. 

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