2 Messages
Errors on 3 sensors that are not installed - Original system
I have the Original SimpliSafe system. I have some extra sensors that I purchased but did not install. They are still in the box and the batteries with batteries completely removed. The keypad keeps saying I have Error: Sensor XXXXX for these 3 sensors. How do I fix errors that shouldn't even exist?
captain11
Captain
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6.3K Messages
4 years ago
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simplisafe_admin
Community Admin
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1K Messages
4 years ago
Those error messages are there because we pair all devices to the base station at our warehouse before shipping it out. If you have the All-New SimpliSafe, you can find instructions on how to remove sensors from your system by clicking here. If you have the Original SimpliSafe system you can find instructions on how to do that by clicking here.
SimpliSafe Social Team
SimpliSafe Home Security
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drlove
2 Messages
4 years ago
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