Error on keypad but not on webpage
I have an original Simplisafe and have 2 issues. The keypad shows an error on a smoke detector and an entry sensor.
However the webpage shows the smoke detector being OK. I have noticed this before with other sensors that what the keypad shows and what the webpage shows do not agree.
Also, on the entry sensor it has been in place for years so I doubt the sensor was installed wrong. I replaced the battery and when I open the door the blue light flashes and the base station makes a sound. But it always shows as open in the webpage. Thoughts?