4 Messages
Dead key pad ss2
This morning I went to turn off our ss 2 system and no response. However the keypad was making a barely audible fast clicking noise. I turned off the system with my phone. I pulled the batteries and tested them and got .5 V. (should be 1.5V). I will swap out batteries and see if this revives the keypad. (no spares on hand. Have to wait for stores to open)
No warning though regarding battery status before failure.
davey_d
Community Admin
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5.7K Messages
3 years ago
Hi jrsinc,
Yes, normally you'd get a "Low Battery" message on the Keypad. That clicking noise is definitely unusual. Keep us updated if the battery swap works. But we might need to get you a replacement. Our Support team at 800-548-9508 can handle that for you!
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jrsinc
4 Messages
3 years ago
I replaced the batteries and everything is good. All the lithium batteries measured .5 V. ( Last change was 14 months ago) I had noticed the siren not signaling when returning before disarming. I had recently replaced those batteries. Now that works as well.
So it is back up to speed. However there was no warning regarding the low battery.
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