@msgorback, I wish I could send you my old SS2 base with Verizon SIM. Worked great. Why did you get a new board, different SIM? Keep your base away from anything electrical, especially your router and see if that helps. If not, call SS for another board.
SS sent SS2 owners a new circuit board to install. No instructions but apparently they wanted these new boards in and the old ones returned with an included mailer.
I'm not really clear on why they did this. I just got an email one day that there was an upgrade to an "SS2 Replacement Verizon CAT-M1 Module" that was going to be faster and drain the battery less, as well as provide some undefined "stronger protection".
@msgorback thank you for the additional information. If you got a new board and now the base is not working, SS support is going to have to sort it out. The phone wait stinks but suggest you call again and arrange a time when one of their tech managers can speak with you to troubleshoot. In the past they have been pretty good keeping the appointments.
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captain11
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msgorback
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I'm not really clear on why they did this. I just got an email one day that there was an upgrade to an "SS2 Replacement Verizon CAT-M1 Module" that was going to be faster and drain the battery less, as well as provide some undefined "stronger protection".
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captain11
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5.1K Messages
3 years ago
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