6 days no link to dispatch (cell tower)
This is happening way to often now. This is not the first time I've gone multiple days with no link to dispatch.
4g signal has been degrading in our neighborhood since 5g was rolled out. I had to get a 5g phone, even though 4g is theoretically still supported. 4g just gets worse and worse, no one with a 4g phone gets a signal at our house.
Verizon shows no 4g coverage at my home, only 5g. T-mobile has some 4g coverage, but it is very weak. I have the base station sitting where there is only a glass window between it and the direction of the cell tower, which is unfortunately not line of sight but over a hill a little bit. Two years ago it worked with a wall between it and the cell tower...
I'm paying a lot of money for no service, will have to switch to another security system if simplisafe can't solve this (probably need a 5g card in the base station).
Things I have tried:
Rebooting base station by disconnecting power and removing batteries.
Rotating the base station in steps of 1/8th circle.