Anyone else having their orders Cancelled and given no reason?
So I have tried to get Simplisafe for 2 days now and I have literally been charged 3 TIMES!!!!! Each and every time I have been charged then an hour goes by and I am hit with the "You need to call us to process your order". So I call and I ask why is my orders being cancelled and refunded and all I get from all the customer service reps is "We can make sure that it goes through this time". ARE YOU SERIOUS!?!? I tried to do some of my own troubleshooting by making sure my Shipping and Billing address was the same by calling my bank this morning to confirm the address was changed. I tried again to order and it went through and to my surprise one hour later "Your order has been cancelled and refunded". Now I'm done trying to see if the order will go through! I need a manager and/or supervisor with power to figure out the overarching problem. I'm out $1,700 and having to wait 3-5 days for a refund. THIS IS MADNESS!