‎Can I use all features without the monitoring service? I don't live in the US | SimpliSafe Support Home
 
caracena's profile

Sunday, November 24th, 2024 3:51 PM

Can I use all features without the monitoring service? I don't live in the US

Hello,


I am looking for a wireless alarm system and this one looks solid, but I do want it to call (or send SMS) to any number(s) I choose every time is triggered. All the alarms I've had in the past (all wired and that's what I'm trying to avoid now) have a GSM module that allows me to program the number(s) I want the alarm to call or send a SMS message, even depending on what type of alarm was triggered (break/in, silent, medical, etc.). This seems possible with SimpliSafe but only (as far as I can tell) if I suscribe to their monitoring services.

I do not live in the US or any other country where they might provide that service. Will it be possible to setup any of those features? And will I be able to use the app via WiFi to remotely control the system or get notifications in case of an event?


Being able to get notifications via the app would be enought for me to buy the system, but I really don't want to pay $30 a month for all the other services I won't be using.

Thanks in advance!

Community Admin

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812 Messages

16 days ago

@aracenameister SimpliSafe is only able to ship products and provide services within our two markets: the United States and United Kingdom. And unfortunately we cannot send SMS notifications to non-US or non-UK phone numbers. 

 

SMS notifications are available with select monitoring plans, but are not a part of our free, unmonitored plan. But all plans do allow for push notifications from the SimpliSafe mobile app. To learn more about our monitoring plans and the services they provide, check out the What are the Service Plan Options article in our Help Center.

3 Messages

Thanks!

So, if push notifications are enough for me, everything would work fine right? And I am able to buy from outside those two markets? This is just to clarify.

Thanks again!

Community Admin

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812 Messages

Yes, if push notifications suffice then everything else with the system should work properly. And unfortunately we are unable to ship our products to places outside the United States and United Kingdom. 

3 Messages

I think there shound't be a problem with that if I buy from your store in Amazon. They mark those products as available to ship here. I will only have to use an adaptor for the wall plug. Thanks ;)

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