‎System Randomly Disarmed Itself | SimpliSafe Support Home
 
keelyc84's profile

13 Messages

System Randomly Disarmed Itself

I just randomly heard my base station saying that my alarm was disarmed which is pretty creepy (especially at night). I checked the app timeline, and it said it was disarmed by "remote". What would cause this to happen? I was just a few feet away from the key fob at the time, and I did no touch it. Also, it looks like it says "key fob" in the timeline when the key fob is used. I seems like this could have only been done by Simplisafe which is pretty concerning. 

Community Admin

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137 Messages

Hey @keelyc84 thank you so much for bringing this to our attention. Please call us immediately so this may be investigated. 

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