104 Messages
New cellular module - Question
| SimpliSafe is dedicated to providing our customers with expert-level protection, and this includes ensuring 24/7 access to our professional monitoring centers via a strong cellular connection. For more info on our efforts to address 2G Sunset, including obtaining and installing a new cellular module, check out our Help Center Article here. |
Got an email today from SS. They're sending me a new module for my SS3 system due to the 2G network being sundowned. Anyone install theirs yet? Is it just a SIM card or are they sending hardware too?
Accepted Solution
zionzr2
4 Messages
4 years ago
I installed my 4G upgrade cell upgrade from the 2G.
Its a bit more than just the sim card. Its the entire cellular module.
https://support.simplisafe.com/hc/en-us/articles/360040117851-4G-Wireless-Module-Upgrade-for-the-All-New-SimpliSafe
easy swap.
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