‎New cellular module - Question | SimpliSafe Support Home
danieljustice's profile

Thursday, October 8th, 2020 9:56 PM


New cellular module - Question

SimpliSafe is dedicated to providing our customers with expert-level protection, and this includes ensuring 24/7 access to our professional monitoring centers via a strong cellular connection. For more info on our efforts to address 2G Sunset, including obtaining and installing a new cellular module, check out our Help Center Article here.

Got an email today from SS. They're sending me a new module for my SS3 system due to the 2G network being sundowned. Anyone install theirs yet? Is it just a SIM card or are they sending hardware too?

Accepted Solution

4 Messages

4 years ago


I installed my 4G upgrade cell upgrade from the 2G.

Its a bit more than just the sim card.  Its the entire cellular module.  

easy swap.
New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.