‎New cellular module - Question | SimpliSafe Support Home
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Thursday, October 8th, 2020 9:56 PM


New cellular module - Question

SimpliSafe is dedicated to providing our customers with expert-level protection, and this includes ensuring 24/7 access to our professional monitoring centers via a strong cellular connection. For more info on our efforts to address 2G Sunset, including obtaining and installing a new cellular module, check out our Help Center Article here.

Got an email today from SS. They're sending me a new module for my SS3 system due to the 2G network being sundowned. Anyone install theirs yet? Is it just a SIM card or are they sending hardware too?

Accepted Solution

4 Messages

4 years ago


I installed my 4G upgrade cell upgrade from the 2G.

Its a bit more than just the sim card.  Its the entire cellular module.  

easy swap.
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