‎My system keeps beeping consistently | SimpliSafe Support Home
 
TenaciousT's profile

Friday, October 27th, 2023 8:34 PM

My system keeps beeping consistently

My base station keeps beeping consistently. I can't see anything wrong in the dashboard or via the keypad. Here is a video: https://www.dropbox.com/scl/fi/u79c3lm4pqzg8wl45d7s0/IMG_1994.MP4?rlkey=yo3yohuy5ay16712qajjq5cva&dl=0

Any ideas?

Thx!

Community Admin

 • 

5.7K Messages

1 year ago

Hi @TenaciousT ,


That's definitely the Trouble Signal, indicating that there's a critical issue with the system's function that needs to be address. You can learn more about it here.

Normally though, the Keypad should have a message in the Notification <!> section. Could you try pulling down on the Dashboard of the SimpliSafe app? That will refresh the info in the app in case it's outdated. if anything is wrong, you should see a message at the top - perhaps something like "1 Device not responding" or indicating a low battery.

1 Message

i guess critical stuff happens to the system every day.  My base station is constantly beeping... i think it needs a shrink

Community Admin

 • 

812 Messages

@khooker If this is the Trouble Signal, it will sound periodically until the issue is resolved. If you look at your Keypad, it will say what the issue is. Once resolved, the Trouble Signal will stop.

1 Message

How do I make the base station stop generatating an audible Trouble Signal? I get text messages and emails, I don't also need the base station beeping incessantly. 

Community Admin

 • 

812 Messages

@amason you can turn the Trouble Signal off on the Keypad by going to Menu > System Settings > Trouble Signal and then select your desired volume.

New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.