Keypad beeps once every 14 minutes

@michaelbanacki​ Do you see any error messages on your Keypad? The Keypad does not have a feature that would cause it to beep intermittently, but what this could be is the Base Station's Trouble Signal. 

The Trouble Signal is a three-toned chime that sounds to warn you of a potential problem with your system. If this actually is the Trouble Signal, you would see a <!> symbol on your Keypad, notifying you of what the problem is. Once the problem has been resolved, the Trouble Signal will stop sounding.

But if you do not need this notification on your Keypad, could you please send us a recording of this sound? That could help us identify this issue.

@emily_s​ No error messages. Just a random single one second beep throughout the day and night. It would be difficult to record since I have no idea when it will beep. Totally random. It's been doing it for a few weeks.

@michaelbanacki​ Thank you for capturing these videos! Unfortunately, I seem to be unable to play them. Could you please upload these videos again? You can also send them to me in the Community's direct messenger instead if you prefer. 

It loads the video and shows the first frame and time of five seconds, but when I hit post the link the picture disappears and it shows zero seconds of zero seconds instead of zero seconds of five seconds. So Something is wrong with this forum. I'll try again. As far as direct messaging you mentioned, I tried that but the video would not load. Here goes the third attempt at posting.

@michaelbanacki​ Apologies, there seems to be some problem with the Community's video uploader that is preventing your video from loading properly. 

What happens if you power down your Keypad by removing a battery from the device. Do you continue to hear this beeping sound every hour?

@emily_s​ When this started I changed batteries. When that didn't work I pulled the batteries for a few minutes. That didn't work either. Faint high pitch one second beep at the bottom of the hour. Thanks.

@michaelbanacki​ the problem is that we're not 100% sure it's the Keypad that you're hearing. As I mentioned above, it doesn't sound like any function that the Keypad is designed to do - it normally only chirps when there is an actual alarm event.

So what we're asking is if you still hear that beep if the Keypad is completely shut down, which would of course mean that it's another device.