‎How do you replace a SimpliSafe 3 key fob battery? You can't. | SimpliSafe Support Home
 
markct's profile

Friday, January 26th, 2018 7:27 PM

How do you replace a SimpliSafe 3 key fob battery? You can't.

I've had the SS3 system now for almost a week. I've had a few issues along the way but for the most part have gotten them ironed out after a few shipments of replacement parts. However, I do have one outstanding question that hasn't been answered, what will be the process for replacing the battery in the SS3 key fob once it dies? I know it's covered under the warranty for 3 years, but after that time are users going to be required to spend $25 to get a new key fob that functions again?

I think although the new look of the key fob is great, the practicality of it is terrible since it's designed like an iPhone with an integrated battery. Since I'm tired of waiting on hold forever to speak with support and I imagine that there will be many other customer with this same question, I figured I would ask it hear publically.

Please answer this questions Simplisafe! Thank you.

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