
Gen 3 SimpliSafe
So you have your system installed, and have questions about using it, or need any help with troubleshooting? You can find an answer here.
37 Messages
Friday, January 26th, 2018 7:27 PM
How do you replace a SimpliSafe 3 key fob battery? You can't.
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5 months ago
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captain11
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5 years ago
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captain11
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captain11
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5 years ago
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sunny_c
271 Messages
5 years ago
Lee
SimpliSafe Home Security
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richgin37
2 Messages
5 years ago
I have had my SimpliSafe system since 2014 and have been very happy with its performance to date. Recently, the keychain remote has stopped working and I wonder if there is a battery inside and if so, how do you replace it.
Thanks for you help........
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captain11
Captain
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5.1K Messages
5 years ago
https://simplisafe.com/forum/customer-support-forum/installing-and-using-simplisafe/how-do-i-replace-keychain-rem
Simplisafe senior management: for the 99th time, this could have been averted (and possibly save a call into support, increase customer satisfaction etc) IF you had a website that wasn't state of the art 2002. For the sake of your assosicates and customers, please, get it in gear and do (notice action word) something about it.
Web dev/Marketing teams at SS: If you have time to update the home page with Chad's picture looking official working on a product, then you have time to make your website more useful to your customers. Sorry but we don't need more marketing on SS3, we need support tools and informational resources to benefit your call center and us, your customers.
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undeleted
1.2K Messages
5 years ago
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billandchristine
1 Message
4 years ago
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shiherlis
Advocate
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669 Messages
4 years ago
Who knows, it could be a production issue where those of us who use the Fobs soon find out the hard way, or, it might be just bad luck with their particular Fob. It is why I usually wait a while to upgrade electronics.
At least SimpliSafe stands by their warranty replacements so one will only be without them for as long as it takes them to ship the new ones out.
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coltmaster1
Advocate
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2.8K Messages
4 years ago
Greedy b's....absolutely.
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kocarandang
1 Message
4 years ago
The battery is the 2032-type.
Be sure to snugly re-position the red "cap" at the other end of the fob before snapping the cover back.
My 3-key SS fob is now working again. Am not sure though how long this fob will work. You could try this procedure with yours while waiting for the replacement fob you ordered.
Hope this helps.
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anthonymchugh
1 Message
3 years ago
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coltmaster1
Advocate
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2.8K Messages
3 years ago
And as far as I know, none of the SS3 keyfobs 'do more stuff' than another, whether you have 2, 3, 4....... maybe the rep assumed you have SS2 and thought you were asking about the usb?
Oh, and all the SS3 keyfobs have panic buttons. As for different "numbers", assuming you are referring to SS3 and to serial numbers that are entered into your system, they might be different due to different batches of a product, maybe.
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shelleys52
1 Message
3 years ago
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sevensiamesecats
Advocate
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2.2K Messages
3 years ago
I'd say go ahead and get it replaced under warranty rather than messing with it. Once SS refuses to replace it due to the warranty expiring, THEN by all means pry away.
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